Nothing 2a jio 5G service issue

Sarangmt1

I got a 2a last week in India. I have been using phone 2 since it launch and 5g was never an issue. But this phone doesn’t connect to 5g network which is unlimited 5G for least price in the world., it’s always 4G. I tried contacting jio network provider, they asked me swap the sim get a new one. Tried everything internally and and from network side now only issue I can see is with my phone. Dear Nothing please slove the issue, I can’t use the new phone.

ShabdSrivastava

Sarangmt1 Try setting preferred network type for your Jio sim to 5g, disabling smart 5g, and complete the 5g checkup on myJio app. If these dont work, then it just might be a network issue in your area

LaviVaswani

Recently in some areas suddenly ! appear on the network tower in my phone and internet not work after that. I tried many options but nothing work for my Nothing phone 2(a) then I changed my preferred network to 4g and now internet is working Properly but I can’t use 5g now. Is this a common issue with others also because the phone should be capable to switch between 5g and 4g as per requirement or it is the issue related to jio sim which I am using in India. Please solve this issue with update or if possible now guide me how to use 5g without ! Mark and repeated connection errors.