Dear Carl Pei,
I am writing to express my concern regarding the delay in receiving the OS 2.5 update for my Nothing Phone 2.
I have eagerly awaited the update for a week now, but to my disappointment, there has been no sign of it. As a loyal customer, I believe it is crucial for users to be informed promptly if there are any issues causing delays in the update rollout.
If the update has been halted or delayed for any reason, I kindly request that you provide clear communication to your customers. Transparency about the status and, if possible, an estimated timeline for the release would be greatly appreciated.
The current lack of information gives the impression that the update process is not well-planned or executed. I urge you to enhance communication and keep your customers informed about the progress and any unforeseen challenges.
I believe that clear and timely communication is essential for maintaining customer satisfaction and trust. I look forward to your prompt response and appreciate your attention to this matter.
Regards
Naveen kumar Sathiyanarayanan.
