Phone (2) camera showing black screen

I bought the phone yesterday evening and the camera is not working on it it shows black screen

Any solutions

KarthickPeriyasamy Please contact support using this link to get this looked into.

Restart bro and force stop camera app that’s works for me

I tried it restarted and force stop the camera stoll not working it just shows black screen in back camera page

That’s work for me, brother may be u can try reset your device

Reseting the device

Feom settings or hard reset

From settings

Brother did tat alrwady still shows black screen in back camera page

I also updated the software it now shows no new updates

Still not working😶

Ok brother contact the support may be they can exchange your device

Whete do i contact the support

Twitter tag nothing India support explain everything

Bro once check the permission of camera app

Bro visit service centre may be they can replace your device are solve your problem

Thank you my issue has been solved got a new phone 2 replaced and it is working perfectly

Hi Karthik, can I know the process you followed for getting the replacement and how many days did it take to get the replacement.

I went to nearest service centre and informed the issue

Step 1 : they will try to clear the issue in the service centre

Step 2: if the issue is not resovable they will send the mobile for replacement and give you a acknowlegement slip

Within 7 working days the mobile phone will replaced to you

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