Glyphs won't activate while phone is being used

in_ankitdas

Dear Nothing Tech Support,

I hope this message finds you well.

I recently purchased a Nothing Phone 2a Indian version and have encountered an issue with the glyph light functionality since the first day of use. Specifically, when the phone screen is off and the phone is face down, the glyph light consistently works. However, when I am actively using the phone and a call appears, the glyph light occasionally fails to activate.

I have attempted basic troubleshooting steps such as restarting the phone and checking for software updates, but the issue persists. As such, I am reaching out to seek your assistance in resolving this matter.

Could you please provide guidance on how to troubleshoot and rectify this issue? Any specific instructions or recommendations would be greatly appreciated.

Thank you for your attention to this matter. I look forward to your prompt assistance in resolving the glyph light functionality issue on my Nothing Phone 2a Indian version.

Best regards,

Ankit Das

Daniel

in_ankitdas To effectively communicate your feedback about Nothing OS to the right team at Nothing, it’s important to follow the correct procedure.

While posting on the nothing.community might seem like a good way to reach our software team, it’s not the most effective approach.

For direct and impactful feedback, use the following steps on your device: Go to Settings, select System, and then choose Feedback. This is the best way to ensure that your comments and observations are directly relayed to the appropriate teams.

While discussions on Nothing OS within the community are still valuable for identifying and confirming common bugs or issues, specific feedback intended for the team should be submitted as outlined above.