I have been an early adopter of the nothing products, with my very first experience with NP1. I bought the Ear(2) to complete the suit of experience and it was wonderful…until it wasn’t. For the last couple of months the Ear (2)'s performance i.e. the call quality, and the dual connection setup has become horrible with the progressive updates. With the latest ChatGPT integration, I don’t know what happened to the earbuds but the call quality is so bad I can’t help but move on to the Sony earbuds. it’s shameful. The dual connection takes 15 seconds to switch between devices and sometimes (frequently in fact) it has to be put in the ear case, and then restarted so that it can work properly again. This was not the experience I was looking for when I was spending 10K (rupees) on a pair of earbuds which don’t live up to the mark. Please, I request you to make changes, it’s not nice to be a part of an ecosystem yet experience mediocre service from products that market themselves as market-leading.