Static sound on the Nothing Ear (2024)

ExpressTrain

Just got mine today and realized there was a static/hissing/some high pitched sound coming from only the left bud. I’ve reset it twice but the solution was temporary as after while the sound comes back. I have also updated the firmware but it is worth noting that I heard the noise even before updating. Is this happening to everyone or should I just go get it replaced?

Derren

ExpressTrain

Hey 👋

Do you have high quality audio codec enabled? I experienced something similar and it was due to this, although it’s since been rectified.

Since you’ve tried resetting them and this hasn’t resolved the issue, I recommend reaching out to the support team, they should be able to help further.

ExpressTrain

Derren Hi!! I did not have LDAC or LHDC enabled, only AAC. I did find out however that switching to LDAC and then back to AAC makes the problem go away. I don’t know if it’s a permanent fix or not tho..

May I ask how did you rectify the issue on your end?

Derren

ExpressTrain I believe for me it was a similar troubleshooting method, enabling and disabling LHDC would rectify the problem for a short amount of time, then eventually an update patched it.

If it keeps happening, be sure to reach out to the support team or provide feedback via the Nothing X app.

ExpressTrain

Derren Gotcha. I’ll look into it! Thanks for the info!! 😃

Mystical

ExpressTrain Did you happen to find a permanent fix? I have the exact same issue with my Ear (2024), there’s a high pitched quiet noise that’s only coming from the left earbud, tried resetting them, nothing worked, though I noticed after I toggle the personal sound profile on or off, the noise would stop but it would come back after 5 seconds, so before I send them back, I want to know if it’s a software issue rather than a hardware defect.

ExpressTrain

Mystical Hey! I’m like 99% sure it’s software related. While not a permanent fix, I do find switching the audio codec to LDAC and then back to AAC solves the problem for a time (long enough that I don’t notice it when the buzzing comes back sometimes). I do this this fix every time the problem occurs. Hopefully we’ll get a permanent fix one day since we’re not alone : D Hope this helps!

Mystical

ExpressTrain I see, I’m doing the same thing to get the noise away, I have contacted Nothing about this, they said some of the team members had this issue, so we’re definitely not alone, though at the current rate of firmware update releases, we could wait up quite long for a fix. Thanks for your reply