Phone (2) - International Use

AmitPrakash · 2023-09-29T16:09:30+00:00

Hi All, I am planning to buy the Nothing Phone 2 in India and use in the UK. The 5G/4G bands are same in both the phones. Just want to if the phone is Locke...

ShaileshPatel_4RCjEkmMNh

Derren Need some tech help here. I’m in Tanzania, swapped my Indian SIM for a Tanzanian one, did a factory reset, and now my phone’s playing hard to get—it’s locked. Tried going back to the Indian SIM, but no luck. Any suggestions on how to fix this?

Derren

ShaileshPatel_4RCjEkmMNh As mentioned above the phone will need unlocking with an India network SIM (local, non roaming) before use in other regions and again should you need to factory reset. You may need to get in touch with support to see if they can help.

Gun_Put

Derren This could become a common problem as more people buy a Nothing phone.

Either N could do away with the India variant lock entirely OR warn owners NOT to factory reset their N phones while they’re abroad.

Pau

Derren

I recently bought the phone through my Indian friend, and in India they unboxed everything on delivery. So I also learn it the hard way after the unbox and then this thread. I cannot return the phone anymore and the payment is gone.

Just for clarification, please correct me if I’m wrong, as long as I follow these steps I can use the phone outside of India:

Unlock the phone in INDIA with INDIAN SIM
Take the phone without INDIAN SIM to another country
Put the non-INDIAN SIM in while being in another country
Use the phone and NEVER FACTORY RESET

Waiting for your reply soon

vijay_m_xyz

I brought just today, once open mobile box I came to know it’s only Indian sim. It should should be known to everyone before buying it in any online platform, you are make all the customers foolish. I am planning to travel UAE coming weeks I brought this mobile in india. What should I do now?

Do I throw it in ocean?

Gun_Put

vijay_m_xyz No need to throw it in the ocean 😄

After activating it with an Indian sim on an Indian network, DO NOT factory reset the phone while you’re out of India.

I agree that Nothing/Flipkart/Vijay Sales/Chroma should highlight this warning so that prospective customers are made aware of what to do/what they should not do regarding the India variant.

ImtayazMajaz

I’m in Iraq right now.. and for some reason I had to reset my phone now upon restarting it is asking me to insert a valid Indian SIM I do have international roaming on my Indian airtel SIM but I don’t know what to do next please help me out here.

kyl3

ImtayazMajaz as others have mentioned before you will need to be in India to activate it again on an Indian network why they tell you not to reset the device if traveling

ImtayazMajaz

kyl3 I guess I learned it the hard way just came across this blog while trying to reset my phone. This is the first time ever since Samsung S2 days I got into this weird problem of not using my phone while being abroad due to region lock. I have to wait for next three months for this phone to be activated again. I’ll have to avoid future purchase from nothing. Anyway thanks for the reply though.

kyl3

ImtayazMajaz be quicker returning device and purchasing new one to address you at now save waiting 3 months

Wiz_IGdSXhmZoO

ImtayazMajaz for me same dear I’m in Saudi have you fixed your problem?

KamiKaze

The sheer volume of people this is happening to implies how stupid of a decision it was to treat people who purchase their phones in India as second class citizens, Everyone reading this thread kindly take a moment to consider spending your hard earned money elsewhere on a company that doesn’t discriminate on its users depending on where they purchase it from.

yashasewi

I hope nothing will fix this issue because It’s frustrating to have phone which is locked by company …….

Gun_Put

yashasewi Maybe it’s because NP2 is sold cheaper in India than elsewhere.

There’s no such issue with the “International” variant.

All the same, I do agree that N retailers in India should prominently caution customers not to do anything while they’re abroad which might result in a need to factory reset, eg updating to beta versions etc.

yashasewi

There is one thing every one can do is to reach out to nothing support team, and they will ask your IMEI number, and it will get unlocked in few minutes. (sometimes can take few hours, depends on your region’s customer support).

Wiz_IGdSXhmZoO

yashasewi i mailed them More than 4hrs still no any response

Pau

yashasewi Brother may I ask where are you and the phone when you reach out to them? Are you outside of India?

Is the unlock permanent or is it just one time and we have to do it every time we factory reset the phone?

yashasewi

Wiz_IGdSXhmZoO ask them on Twitter also message on Instagram wait for them to reply …

ImtayazMajaz

Wiz_IGdSXhmZoO Well! they did reply to me when I contacted them via below link and after couple of email conversation and sharing my IMEI (01) they said “they unlocked the device” but the issue presist. Luckily I had somebody going to INDIA for RnR I handed over NP02 to him to complete Setup process after detecting that Stupid “INDIAN NETWORK PROVIDER”. It took him hardly 2 mins to finish the Setup process while being in the flight while taxing upon landing at New Delhi. Such a weird restriction. Couple of my friends were interested in buy the device now it seems like deal breaker for them as well.

https://iq.nothing.tech/pages/support-centre

Sambhrant

yashasewi hi, will i need to have an active roaming pack in my Indian sim card when i mail nothing support team to unlock my phone? And once unlocked using my device IMEI, will i need to repeat the process again and again the next time i reset my phone?

Derren

Pau Correct, as long as you unlock it in India with an Indian SIM you will be able to use it in other regions.

If you factory reset the device you will need to repeat the process.

If you have any further issues or concerns, please get in touch with support.

SNidushan

Pau you can unlock phone support with nothing

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