CMF Watch Pro not connecting to phone when the app isn't open

tobinroymatheikal

I have a query regarding my watch pro. when the cmf app is open watch works well after clearing recent apps from the phone watch disconnects. so again I have to keep cmf watch app open for the whole day. The app background running option is active on cmf app. Kindly resolve the issue.

Derren

Hey 👋

If you’ve not already seen, a recent update has been rolled out which aims to improve the stability of the connection between the app and the watch and notification syncing, amongst other things.

Be on the lookout for this update in the play store.

tobinroymatheikal

Derren

I already updated both the watch app and the firmware app to the latest version but problems still occur. The watch keeps on disconnecting when we close the app. At that time only the caller number is shown on the watch as a notification. when the app is open on the phone the caller’s name will come on the watch and you guys resolved that issue. Could you resolve the disconnection?

RohanBhattacharya_98jUzOpmAD

Derren Just got an update V11.0.0.49. The problem persists. The app doesn’t keep running in the background for seamless tracking and sync.

amd_cronix

already updated both watch app and the firmware app to the latest version but problem still occur. watch keep on disconnected when close the app. currently using with nothing phone 2

meetpolra

After app and watch updates,

Still same problem.

Connectivity issue.

karthikshanker

Even after the update there is still no difference. All the issues still exist

YouTubeNEXT

@“amd_cronix”#p17299m same problem watch disconnected when I close the apk

Derren

tobinroymatheikal Thanks for the update, im sure the team will continue to look into these issues and provide updates accordingly. Based on the changelog for the last update its clear that this is on the radar.

tobinroymatheikal

Derren Thank you Team. Waiting for the proper update to fix the remaining bugs.

karthikshanker

Derren Any idea when they are fixing the notification issue?

dishankyadav

Derren While the call functionality is functioning correctly, notifications are not being received when the app is not in the background.

AniruddhAshish

Derren I think it’s just about having feature where we can lock our background apps on our nothing phones and the notifications will come fine after that.

karthikshanker

Hope they release the fixes for steps and notifications soon

Derren

karthikshanker No specific information regarding this however the issue is clearly on the teams radar and I’m sure they will continue to look into it.

Ash

I had the same problem on my Moto Edge 40, even after the recent update. What worked for me, based on my past experience with the Realme Link app that had similar issues, was to lock the app in the ‘recent apps’ section so that it doesn’t get cleared from memory. (the Realme Link app had that included in their setup instructions…)

Haven’t missed a single notification since then!

P.S: Locking the app only prevents “clear all” from wiping it from recents. The app will still stop if you manually swipe it off and the notifications will stop coming too…

cllkc

Ash in nothing phone not this button

ACE×MIRAGE

Ash App locking in Recent task manager is not available for nothing phone how to lock the app in recent task manager..?

AmalDev_A8vuudYhi8

I updated and reset my watch still I couldn’t get any sort of notification. The Call name bug is cleared, but still there are much to be fixed. Still Names are not shown in recent calls

App unsynch right after when I leave the app. Hoping for a update soon

JacobMcNeel

I have a similar issue to this. Occasionally my watch will just stop communicating with the phone at all. No app updates, no notifications, nothing. The watch says it’s still connected even if I turn my Bluetooth off on my phone/close the CMF Watch app. The only way to fix it I’ve found so far is a complete reboot.

Randomdude

Hey guys I can’t seem to find a way to connect to my cmf app from my watch pro I had connected it once and then tried to update it to the new version but halfway through the update wasn’t completed and now my watch is just showing this

Ravivarma_pqqLf7NYUZ

Am facing same issue why the hell this app always disconnect and why it cannot run in background even after update