adbo Firstly, congrats, Adam! Great to see at least someone stood up and addressed the display issue in the NP2A series. I bought the NP2A Plus last December and got a display with a green tint out of the box. I visited two different service centers within the first two weeks. At the last one, they reached out to the Nothing Team and sent some photos as proof. I waited for six hours, but they then said that this was a completely normal phenomenon.
A few things have been fixed by changing some of the UI colors to hide the green tint, but what about videos? I know you must have come across the video. I am facing the same issue since I purchased it. I can’t imagine someone selling a phone with this display for ₹25k ($288). Why don’t your service centers and technicians consider this a display issue? Don’t you want to fix them? Fine! Then just accept that you used cheap displays specifically for the Indian region, which is your biggest market.
I know you’re not going to reply, and it’s easy to say, “For those experiencing hardware-related issues, contact Nothing Support.”
Remember you can build hype for new launches, but you can’t regain customer trust, at least not in the long run.
