Essential glyphs not working in most scenarios

MarkM_gYwgF1fnwE

I was excited to use the essential glyph feature, but it largely doesn’t work for me. I’ve tested it with the following notifications, with the ones in bold being the ones I actually wanted to use it for:

Messenger messages from my partner (doesn’t work)

Missed calls (doesn’t work)

all Messenger messages (doesn’t work)

all Whatsapp messages (doesn’t work)

calendar task notifications (doesn’t work)

emails (works)

I’m pretty sure I’m doing it correctly and I’ve seen some posts about this already so I know I’m not the only one. The glyphs are the one thing that really set this phone apart from every other and they don’t seem to work for many of us; I don’t think this is acceptable. Hopefully a fix is in sight.

JohnAshlin

MarkM_gYwgF1fnwE same issue is found in my phone too nothing is specially known for its glyph interface and it’s not working properly

Anonymous7

MarkM_gYwgF1fnwE

Hello, Mark. I’ve been having the same issue and it nearly drove me crazy as I almost only use flip to glyph and essential notifications. I’ve been going through every setting one by one, restarting the phone and seeing if that works. After going trough all the main permission, battery and notifications settings I found that disabled animations has caused it. If you have disabled animations (in developer options or accessibility menu) the essential glyphs will not work. The solution (at least till the developers fix it) is to remove ALL essential notifications, restart, enable animations, restart, add back the essentials and voilà. Hope that helps. Love you all!

Huzi

MarkM_gYwgF1fnwE Mine worked fine until last week I think. I played around with the setting, on and off for different apps and it eventually came back

Remi F

it works flawlessly with WhatsApp on my side…
on what OS version are you ?

MarkM_gYwgF1fnwE

Remi F

2.0.4

MarkM_gYwgF1fnwE

Gun_Put

Remi F

This is how mine are set up at the moment. I think the calendar one worked last time I was messing around with it. I guess more testing is needed.

Gun_Put

MarkM_gYwgF1fnwE I’m on 2.0.4 too & I’ve successfully set up the glyph notification led for a whatsapp message from one person.

When you tap to set up essential notification, all the apps show up.

Select whatsapp & then select the person whose notification is important.

Make sure you turn notifications from whatsapp on else the essential notification glyph won’t light up when you receive a WhatsApp message from the selected person.

Remi F

did you set it up using the type of notifications for the app like so ?

Sorry it’s in french, but essentially you should choose what conversation needs to trigger the essential glyph notification

_1d_rYWtDk619P

I from Taiwan i have nothing phone 2

Daniel

_1d_rYWtDk619P Hey! as per our community guidelines linked here, please write in the English language 🙂

vizrbo

Anonymous7 Your comment should get more visibility !!

It had been a bummer trying out every single trick trying to get Essential Glyph to work. Damn, I didn’t know it was the animations that were affecting it.

Like you mentioned, I turned animations back on from the Accessibility Settings, rebooted and added a test event on my calendar to go off in a few mins. Like a charm, Essential Glyph lit up!

Thanks!

sahilnasre

Same problem since start

AJ599

For me the essential glyph is not working when the glyph timer is in progress. Can we pls check on this?

Note for devs: Ideally, the processes shd be on different and parallel threads, but seems like the timer overrides the essential one.

aftabmohiyudeen

I am also having the same issue. I have set it up for my gmail. still no essential notification red light while locked. This should be looked in to and tested as a bug.