See, in a well oiled smoothly running company, there sure is a hierarchy with ppl doing their roles with the end goal of producing, marketing & servicing a high quality fault free product ensuring satisfied consumers whose problems are quickly addressed to their satisfaction.
This is hardly the case with Nothing.
There are a lot of owners reporting a myriad of issues on which there is next to no response, not even an acknowledgement that their complaint has been even seen.
I’m sure our esteemed mods would be communicating the issues to N but maybe they’re not getting any acknowledgement or assurance that it is being worked on actively hence they’re helpless in giving any positive feedback to the phone owners.
You must be aware that an owner had to lodge a case in a court because the service centre was giving him the run around.
Should things come to such a pass, esp with a young new company?
That’s why I feel that domain experts should come onto the community directly.
Nothing MUST ensure that their customers are delighted with their products & that the company WILL listen to them & resolve issues rapidly.
That is very important not only for N’ s customers but for the future of Nothing itself.
