5ber eSIM Support - Phone (2)

jankowalski_qz6RLH0EdA

I tried to use 5ber card which is physical, programmable esim card, but the 5ber app said that this phone is not supported 🙁 It is really annoying that Nothing has no esim & does not support function of program esim… For instance my old OnePlus 7 doesn’t have esim, but there is no problem with supporting 5ber physical esim… I reported this problem to both 5ber and Nothing since I dont know on which side there is lack of support. I bet it is rather Nothing issue..

AureliusGadomski

jankowalski_qz6RLH0EdA i wanted to buy NP(2) but now i have seen this thread and now most likely i won’t

jankowalski_qz6RLH0EdA

FYI what is 5ber ->

HikariKobushi

Yeah. I would rather see native support for eSim. Lack of support for eSim was the biggest factor in my decision making to see if I should buy NP2 or not. Due to that fact I decided to hold on my purchase and it’s been my luck, as just 2 days later they announced NP2a coming. If they price it right I will not mind that and go retro style, to physical SIM again. My Pixel 6a support it but I already moved my number to physical SIM ahead of release date, just in case if they get everything else right. Hopefully they won’t omit that option from the spec list on NP3 and potentially NP3a.

jankowalski_qz6RLH0EdA

SERIOUSLY??

lucasn0tch

jankowalski_qz6RLH0EdA Even my 6-year-old Galaxy S9+ works with the eSIM.me card. I used the eSIM.me card with my Galaxy S9+ in three different countries (USA, Vietnam, Japan) without any problems.

Tom

Thanks for sharing your experiences regarding physical eSIM functionality with our phones. I wanted to reach out to let you know our team is actively exploring how we can support the physical eSIM cards mentioned in this thread. I will follow up in March to keep you updated on our progress.

Tom

We’re grateful for your continued support and for sharing your thoughts about the compatibility of our device with physical e-SIMs. It means a lot that you’ve taken the time to bring this to our attention.

Our team is (still) actively working on finding solutions to support your request. Given the complexity of the updates required, it is challenging for us to set a precise deadline at this time. Please know we’re committed to enhancing our products and services and you can stay informed of our team’s progress by keeping an eye on the product changelogs.

Please do not hesitate to reach out to our customer support team if you require any assistance. I sincerely apologise for the inconvenience this has caused and appreciate your patience.

vil

Tom, I can’t wait for updates.

Phone 2a update is important too, it has same restrictions.

Do you also aware about esim.me service ?

There is a thread: https://nothing.community/d/1930-another-esim-questio

Tom

jankowalski_qz6RLH0EdA

I hope that nothing will introduce support in the next updates…

Sung-YenWei

I also really want to use 5ber programmable esim on my NP(2), it is really convenient if we can have the esim function when we need to travel to other countries frequently. Hope the function could be built up in the next upgrade.

5beresim

We sincerely appreciate your choice of 5ber and the valuable feedback you’ve provided.

At the moment, our dedicated team is working tirelessly to research and address the issues you’ve raised. To give you a clearer understanding of our efforts and achievements, we recommend following our product update log. This will allow you to stay up-to-date with our latest developments, including new features, improved performance, and fixed known issues.

If you need help, our customer service is available on our official website. Our support team is always available 24/7 to answer any questions or concerns you may have. Once again, we express our deepest gratitude to you.

jankowalski_qz6RLH0EdA

5beresim where find product update log??? Is it 5ber issue or Nothing issue???

HPG

Similarly, the 5ber esim cannot be detected.

XYZABC_SAL5uxBwD1

Hope nothing team can solve this problem, that it’s important for everybody who want to use esim function via this way

jankowalski_qz6RLH0EdA

Is nothing working on this?😥

ShyamSundarCoimbatoreSankarram

Another shocker for me when I’m in airport today trying to activate an eSIM and only to find that Phone (2) doesn’t support eSIM.

Extremely appalling to find that in 2024, a modern phone doesn’t have this feature.

John_DR05PaoOjI

Is a hope to run 5ber on nothing phone 2? Is very sad that nothing 2 does not have esim, but i was thinking that 5ber should work. Maybe is time to swithc to oneplus 12.

jankowalski_qz6RLH0EdA

It is sad that nothing nor 5ber don’t specifiy where is exactly the issue and when this would be resolved… 😥😥😥

kwandachowicz

I was very surprised that NP2 does not support 5ber. if Nothing thinks it’s unsafe for some reason they should be given the opportunity to decide. phone users and not put phone owners in a situation where they are wondering whether to go back to Oppo or OnePlus.

I sent official question to Nothing support … let’s see ;-)