I was using Ear 1 first, and then I switched to Ear 2 in an exchange offer by Nothing. However, after a year, my left earbud stopped working suddenly. There wasn’t a single scratch on my earbud; it hadn’t fallen, and there was no damage. When I faced the problem, I thought it was because of the earbud being discharged or something else, as when I placed the earbud in the case, it showed a red light. But even after a day, the left earbud was still not working; it was completely dead, while the right earbud was working normally.
I visited the service center for my problem, and they told me I had to purchase a new left earbud since it was out of warranty, costing 4000. They also mentioned that if the case had a problem, I would have to buy a new case for another 4000. I was very careful with my earbuds; there wasn’t a single scratch nor any damage, and it happened suddenly with no mistake on my part. Now, as the earbud is dead and cannot be detected by the case, I can’t connect it with my new phone and can’t use at least the right side earbud. This means I have to purchase new earbuds or a single left side earbud, which seems worthless.
Even when I was searching for any solution on the internet, I found no solution. Many customers like me had the exact same problem, only with the left earbud—some with Ear 1 and some with Ear 2. In the end, I have to purchase new earbuds of another brand under 4000 as I can’t afford the expensive ones after just a year. It’s a manufacturing fault by Nothing.
