Update satisfaction

AgentY

I’ve noticed a strange trend in reaction of people to updates. If there is none for a few weeks people get mad and when the update finally rolls out people are mad because their phone haven’t become an absolutely lag free piece of tech(which is, of course, impossible in real world). Now look from the perspective of developers, why would they want to do an update if people are mad either way? This lack of appreciation from consumers are really strange in my opinion and should be stopped. Also as I see people tend to think that “fixing the problem” is just the matter of finding what the problem is causing and magically “fix” it. NO, it does not work like that, you have to find the cause before fixing(fast battery drain is NOT the cause, cause can be everything from some app to some kind of flaw in feature) meaning not always NOTHING developers are duilty(the user might have downloaded a bunch of spyware that drains the battery constantly). In conclusion I wanted to say that developers are not magicians and they can’t fix everything, be mindful when planning to post a bunch of hate on them.

Also I am really sorry if I messed up with english somewhere(it is not my main language)

Yoku

AgentY

It’s only a child to get angry at what Yyarco0208 said. Of course, I don’t think you’re angry about that.

I think you’re angry because of the unreasonable behavior of adults, the lack of respect for customers, or the rudeness of the response.

The update is delayed for a long time, and many people have been requesting features in the community that don’t seem difficult, but they’re completely ignoring them.

If the promise is delayed, there will be an explanation and apology, and if you can’t meet the needs of the customers, there will be a simple explanation, but we are listening carefully to the customers’ voices. If you can’t explain or apologize to the customers, and you can’t do something as simple as that, and you’re ignored, it’s only natural to be angry.

I’m sorry if my English is wrong 🙏💦 I used Google Translate. . .

artsher

AgentY its just excuses, imo.

We, as a consumer, wants to have a proper working product. Instead we have sor of a half finished product and devs are continuously delivering to us some useless add-ons, like chatGPT or else. We need some serious fixes and proper add-ons.

For example. Fix android auto is nice. But avoiding camera fixes for Nothing Phone 1 is ridiculous. And some other older bugs are still remaining, like kernel’s frequencies stuck… That’s why people are so often complaining.

puhbu

I agree, people also suffer really badly from “Placebo” effect, where their phone and battery are the same before and after the update and complain about the performance and battery being worse after an update.

I personally seen so many people complain about my phone 2a’s performance after updating it and I am happy to report that I’ve seen no performance decline in day to day tasks— battery is just as fine as before too.

People expect too much battery for a phone that is smooth in today’s day and age. If you want a long lasting phone then get 5000mAh with a really performance poor socket.

Ezotericar

puhbu If the battery lasts for 2:45 and lasted a week ago 6-7 SOT is no placebo my friend. You are carrying a bih phone in you pocket with a big battery and a battery cant last you a day, so you are carrying a charger with you like that you bought iphone SE not a phone that promised good battery life. That’s a serious bug mate!

irfun4ever

to be honest, my np2a is working flawlessly since last update and in my opinion, i dont need any update at all.

AgentY

Ezotericar you sure it is a system bug and not some program running on the background?

Ezotericar

AgentY Yeah mate, out of the sudden. I don’t play games or install random apps, just using my phone as I always did last couple of years, work and occasional Twitter use or browsing the web. I becomed a boring USER

puhbu

Ezotericar what phone do you have? you sure it isn’t battery health that’s messing it up, too?

maybe signal availability too?

Ezotericar

puhbu

puhbu Its 2a. I didn’t change the carrier, regular commute to work and back, the signal strength is great, nothing out the ordinary. Accybattery is showing 97% which shoud be more fine… I did started using fast charger but rolled back after 2 charges to my pixel charger just in case that is the problem, but no. Accybattery is showing that all apps are using more power so its a system problem or god forbid a hardware one

puhbu

Ezotericar my battery seems to be fine with 6-7 sot like usual with mobile data 5g and around 8-9 sot home on wifi

Keseven

Yea, I think they need to close down the community. If you remember Xiaomi had community for MIUI and all devices, later they closed down.

RuudHesp

Users, as a general rule, only write to complain.

I am critical of the camera, I think they should improve it. But I also recognize that many times users complain when the problem is them, taking bad photos.

Example. Same mobile (NP2), in different hands.

Photo 1:

Photo 2 + Edit Snapseed app:

User_sAXQvzkCC6

This is a flagship phone, I don’t need it to be ahead, but it should at least be on par with other phone versions, not behind. I don’t think the current phone 2 is so perfect that it doesn’t need to be updated to fix bugs.

RuudHesp

Honestly, maybe there are users who have defective products. Overall, the phone is remarkable.

There are few companies that update and listen more to their community.

There are many things to improve, but still, I prefer my NP2 to any Xiaomi from €300 to €600 that I have had. The only thing that I think is urgent, in my opinion, is to have a camera application and algorithms at the same level as the rest of the device.

I have no problems with Android Auto, and with Xiaomi I had them for 4 years without any fix or interest from the company.

artsher

RuudHesp you can easily buy some of recent pixels and they are highly possible would be better in every aspect, especially at camera department. I’m already start thinking about switching my phone for pixel 7 or 7a.

Ezotericar

puhbu That’s a good SOT mate, I would kill for it. I got 6-7 on 4g before the problem.

yuvrajtanpure

Forget about that…

The update 2.5.6

Non sense picture quality

Again exposure gone for a toss

White imbalance

I mean I shared it on their Twitter account and all but no answer.

Camera’s HDR is a big big mess ..

Suudduuu_

yuvrajtanpure thats the only reason i had to download gcam.