Hello!

I found problem with the personal profile (Nothing Ear (2024)): when using it, some “digital” noise/crackling appears in video/music (not in all media), similar to background noise when calibrating a personal profile. Its appearance does not depend on the codec (AAC/LHDC), but as the intensity of the profile decreases, the noise level also drops. I thought that the problem was that the profile specifically overestimated the frequency, but no: through the built-in “advanced” equalizer it was not possible to find the frequency causing this “digital” crackling/noise. Are there any suggestions on how to get rid of the problem (other than not using the personal profile)?

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I would suggest redoing the sound profile first. If that doesn’t help, try forgetting them and re-pairing them. You could also try resetting them altogether by placing them in the case with the lid open, and holding the button for ~10 seconds until the red light flashes.

    Derren Resetting, re-pairing and re-creating the profile does not help. The personal profile seems to greatly enhance the background noise of the music/video itself.

      You may want to provide feedback using the Nothing X app. Alternatively, you can reach out to support with your concerns.

      9 days later

      Same here. I’ll give as an example Another Love - Tom Odell at the beginning it’s so strong that it’s uncomfortable.

      EDIT: Try set BT Audio codec - Savitech LHDC V3 and Playback Quality - High Audio Quality (900 Kbps) But I think that the Personal sound is not present even when looks that is turned on, in addition, 900kbps is turned off after disconnection. It’s simply a problem in Personalized Audio that creates background noise.

      ;-)

      19 days later

      I just got my Nothin Ear headphones today. I am experiencing the same thing. On the latest firmware. When personal profile is off they sound great. I have contacted support was wondering if anyone else is having this problem and found this thread.

      14 days later

      Good morning, I just bought the nothing ear 2024 and after making a custom profile for my hearing the sound becomes very bad. You hear artifacts in the sound as a metallic effect.

      Have you found a solution?

      24 days later

      Yeah I had that with ear 2. I just disabled it. Not worth it.

      6 days later

      I had similar issues with cracking and breaks in sound. However, this unwanted choppy and static sound happens if personal profile is on or off. I have nothing ear (2024) paired to Nothing Phone 2. The same unfortunate event happens when I pair to other devices. Its as if the Bluetooth signal is getting interrupted or jammed. I tested 3 different Bluetooth earbuds (Sennheiser momentum 3, Redmi Buds 5 Pro, and Razar Hammered Hyperspeed) was unable to reproduce the static-like, frequent full audio drops (2-7sec) that are frequently constant in the nothing ear (2024). I hope they are working on a solution and in the meantime if they could acknowledge that this is a problem it would be appreciated. This is not a one off there are several large reddit threads regarding the issue. I came here in hopes of an answer, c’est la vie.

      I have also noticed this when creating a personal profile on the Ear (2024). For me, it appears in the high-end around the ~8-12k frequency range, and is in the background – once you hear it, you start to notice it more. Songs with violins tend to trigger it for me.

      3 months later

      hi all, please find my reddit reply regarding this. (i suspect its actually caused by heavy multi-band compression at the top end)

      your right, the solution so far is to not use the Personal Sound Profile, and stick with the advanced EQ.