Great customer service

IlDavo

I think that I had one the best customer service experience of my life with Nothing.

A week ago I noticed dust inside the back cover of my Phone (1), so I wrote to customer service, that in about 2 hours maximum, sent me a RMA to create a service request.

The day after (october 12th) I sent my Phone (1) with the pre-paid waybill (from Italy to Poland). Today (october 20th) I have Phone (1) in my hands and it is clean (inside the back cover) and fully functional.

Great experience and great customer service! No problems or complications.

Kastello

IlDavo Great to hear and glad that you had such a good expierence!

As Haskah said, sadly just those who have bad experience getting promoted so it’s actually nice to hear the positive side too 🙂

Haskah

When it’s bad, we always said it and promote the bad experience we had.
But your post, is the perfect exemple of what we need to do more. Promoting the good experience and when it’s ok !

Really like that.

RobIgo

thanks for sharing - always nice to hear good things (and gives us all great confidence in Nothing) 🙂