this is my second post, I really need assistance.

I cannot click on widgets, not even through settings

this is happening of new user only and the admin user works fine

    Merged 1 post from unable to customize lockscreen widgets.

    nextcloud_com_occupier405

    I’m not sure what you mean?

    For some things, reaching out to support is necessary and while it does require some information about you and/or your device, this is well within industry norms and privacy policies and GDPR dictate that this has to be handled appropriately.

    It looks like only main user has this option. Try to remove additional user, create new one, then check it again