Unable to connect Watch Pro

kamran_irshad4428

Hi I’m unable to connect to watch pro with cmf watch application as it says failed to connect and watch is stuck at QR code screen

[deleted]

kamran_irshad4428 same issue stuck at qr code page

Derren

Hey 👋

When pressing the orange button to scan does your watch show up at all?

I recently had an issue where I wasn’t able to reconnect my watch to my phone but in my case it wasn’t showing up at all after hitting that pairing button. Try restarting your phone and your watch and repeat the process, the watch should be able to connect without the need of that QR code, just press the orange + button in the app and it should appear. Also ensure that you have Bluetooth enabled on your phone.

kamran_irshad4428

Sure, Thanks I’ll try and update.

RahulGupta_alcbyyxhoi

I can’t re-connect with my smartphone as the app was showing a “connect to the watch” screen but I cannot find the scanner. Someone please help me with this. I already did restart 2 times.

lorenzobeghetti

You need to dissociates your watch from the app, reboot your phone and watch, turn on bluetooth and gps, than connect the bluetooth to the watch manualy using the bluetooth setting not the app, and finaly you should be able to reconnect the watch to the phone using the orange plus icon in the app.