Pranshu Hey mate. Speaking from my own experience, we’ll always try and either troubleshoot with you or, try and find ways to get your bugs resolved. If we can’t, we’ll often direct you to the feedback module as a way to ensure it is actually captured and considered by Nothing. Sometimes we will direct you to the support team if we believe it’s an issue that requires more assistance.
We merge threads because it’s easier for the CBO & other teams in Nothing to look in one place and find a continuous flow of information that can help them improve the software/hardware experience. It also provides a singular place for community members to go and report their own experiences and talk about them experiences too, all of which improves the community experience.
Adbo is doing a lot of work to make sure these feedback that are documented here, whether they be merged, hidden or other are captured and represented in his first board meeting(s). And, hopefully he can share some of the insights here to improve that feedback logging experience too.
To answer this ‘How should I report my bugs/issues’ I would always recommend people to use settings > system > feedback and then continue that conversation with other community members in the relevant thread on the community site. Sometimes this amazing community find resolutions to things that can be shared and beneficial hence the importance of discussing these things.
Hope this helps!
