WimBuschman
We are currently in the process of migrating our servers. This is to optimise our data treatment and to ensure we are keeping your information as secure as possible.
As a result, some of you may encounter difficulty logging into your account or the deletion of device data associated with your account.
If you experience any of these problems, please contact us and provide us with your login account information. We will prioritise your issues and expect to have them resolved within 48 hours. If you are unable to log in, please rebind your watch after the problem has been resolved before using it again. We apologise for the inconvenience this may cause.
Your previous health and fitness data will be restored once the server migration is complete. We appreciate your patience and continued support as we work towards optimising and updating our services. Thank you for your understanding, and please stay tuned for further improvements and updates.