I recently purchased the Nothing Phone 3a and I’m delighted with it. However, the same day I bought it, I noticed a tiny speck of dust on the back glass. I don’t think it’s something that bothers me too much, but I’d like to know if this problem is normal and if it’s happened to anyone else.

    Related discussions

    Pau Can you please share a screenshot of the error and a photo of the lens? Sounds like you should contact support - link - for further assistance.

        Louis ☕️ sure!

        In any case, I don’t think it’s a reason for a return since it practically doesn’t affect anything. I just want to know if there are more users with the same problem.

          Daniel changed the title to Phone (3a) dust inside the back panel .

          I just got it but I found the dust particles inside the phone and visible from the back panel.

          • Pau replied to this.
          • Pau likes this.
            Merged 1 post from I got my Nothing Phone (3a), but...

            vincesatsong Honestly, I think these are normal things that can happen. These are very delicate designs that are treated meticulously. I find it surprising that this doesn’t happen more often. In any case, it’s not something that bothers me too much, since it hardly affects the aesthetics at all. I just hope that the manufacturing process improves in the future.

              11 days later

              Even I have the same kind of issue and I just came to check if someone else got dust too. I have the blue varient and its so easily noticable which is kind of disturbing to view. There are quite a lot of dust than I expected. And these photos are taken after carefully cleaning the glass with micro fibre cloth, so they are clearly not dust above the glass. I don’t know if these can be taken to the service centres for discussion.

              • Pau replied to this.

                jeavane The truth is that I do not recommend making any changes for this problem, since I have seen that it has happened to several people. For this new phone it was obvious that if they wanted to maintain a competitive price, they had to cut costs in some area, and it is quite logical that the manufacturing process is not the strong point of this phone, if you request a replacement or repair, you run the risk of this problem being more serious or not being solved, so since it affects the aesthetics so little, I would simply ignore it. In my case it was the same, I kept the same phone without any replacement and in the end I forgot that the speck of dust was there.

                    Pau I’ve got a bit of dust inside my phone 2 too. I think it somehow gets through the top speakerphone, since it’s accumulated around the same area, just on the back underneath the glass. It’s very fine dust tho, I need to look for it to notice it’s there, so it doesn’t bother me that much.

                    • Pau replied to this.

                        DawiD The main difference is that with the Phone 3a it’s a matter of the manufacturing process, it comes that way from the factory, while the Phone 2 has an IP54 certification which is too weak for its range.

                          Pau I absolutely love the phone overall. I saw a reel about transparent design’s challenges in Carl Pei’s instagram profile, which actually made me take a look for dust. Anyways I love the device in and out. So yeah guess I should just ignore it.

                          • Pau replied to this.

                              jeavane Yes, I know that the dust issue is A little complicated, in the end for many it can be annoying, but you also have to understand that for a phone with these characteristics you have to cut costs somewhere, Just as I’m sure many people have the same problem and probably haven’t even noticed, so yes, it’s best to ignore it.

                                  Yeah I have too, on my 3a out of the box. Dust particles and a small metal shaving too (that one is a bit longer and shiny).

                                  Recently I have purchased Nothing 3a Pro and now there are dust particles in periscope camera lense. Please guide me, how to protect the phone from dust.

                                  Merged 1 post from Dust in Nothing 3a Pro camera lense.