Urgent Issue: Screen Time & Battery Usage Mismatch
To: [Phone Manufacturer’s Support Team]
Subject: Serious Bug in Battery Usage Tracking – Mismatch with Screen Time
Dear Support Team,
I have noticed a critical issue in my device’s battery tracking system. My phone was fully charged at 6:00 AM and used continuously until 4:31 PM, resulting in a screen time of 6 hours 29 minutes (as shown in the Activity Details). However, the Battery Usage report falsely claims that my screen-on time since the last full charge is only 18 minutes, which is completely inaccurate.
Key Issues:
1. Incorrect Battery Usage Tracking: The reported usage does not match actual screen time.
2. Possible Software Bug: Either the tracking system is broken, or the stats are getting reset.
3. Misleading Data: This issue can cause improper power optimization and restrict essential apps.
Expected Resolution:
Immediate investigation into the cause of this discrepancy.
Software patch or fix to ensure correct battery usage tracking.
Clear communication on whether this is a known bug and any possible fixes.
This is a major issue affecting accurate power management. I expect a prompt response and resolution
Device Details:
Phone Model is Nothing Phone 1 (A063) , Android Version 15
Looking forward to your urgen
t attention.
Regards,
Lokendra Singh
