Unable to setup Android auto on Phone (3a) - help

mikk_viidul · 2025-03-28T17:29:29+00:00

I received my Nothing Phone 3a Pro today and I'm really pleased with it but for some odd reason I cannot get the Android auto to work. I've tried restarting, switching cables, removing updates and updating again etc. All the common fixes you can find on the internet. I've tried messing about with the usb configurations but nothing (pun intended) seems to work. I've attached a photo of the issue that shows up on the cars infotainment screen. As seen on the photo when connected to the car it says that the device is called VOLCANO-QRD something something something, however when I connected the BT it shows up as Nothing Phone (3a) Pro. My car only has wired android auto and it works with a pixel 7 that is on android 15 as well. Can somebody help me? I've been racking my brain for hours at this point [upl-image-preview uuid=dcc462ba-40e8-402d-8cb5-4878ca9f7a0f url=https://s3-nothing-prod.s3.eu-central-1.amazonaws.com/2025-03-28/1743182957-832023-img-20250328-192325734.jpg alt={TEXT?}]

ghaudy

Same here with an Opel Corsa E from 2017. Before the Nothing, I bought a Pocophone F7 that had the same issue, so I think the problem is Android 15.

To solve the problem in the meantime by myself I bought an Android Auto dongle at Amazon (PAUNEZUEL DXTD-020-4-1+) that works flawlessly.
Hope they fix it soon!

mikemike_V6C1ZOjGje

Is this an original forum from Nothing company ?

I see no answer to posted problems , no reaction from support team , from mods , from no one !!!!

Does this company has support team or what ?

Android auto is one of the main features that someone uses today , for his work , for his private life . This feature is working good on cheap Chinese phones that cost 50$ , why not on Nothing phone ?

The worst thing is that is seems that NO ONE CARES .

That is a petty .

DairyFarmerOfIndia

We are facing some issue with TATA Nexon Automatic vehicle , Kindly resolve not able to connect android auto to the CAR , Bluetooth connection is working fine….

WaziniAwang

I tried everything that i could to connect to my wired android auto, it doesn’t seem to work. Things that i’ve tried:

change cables to a high end cable multiple times
reset infortainment
reset android auto
reset the whole phone
debugged phone when plugged into android auto ( no error issues) just didnt start up android auto
went into dev mode with the phone, turned on everything
went to android auto dev mode turned on logging to check whats happening but didnt detect the usb as android auto

literally everything i’ve tried but it failed. FYI i’m using the nothing phone 3a and a nissan terra car. help me please.

MarcinCh

MarcinCh little update from me, AndroidAuto in Honda Civic is working again but only with one cable (i tried 5 or 6), in Opel Astra im using now Blow adapter (5900804147794) and it is working fine

Anonymous740

I got the 3a pro yesterday and I also have problems with Android auto via cable, I don’t have android auto via bluetooth. At least I can play the bluetooth music but I would like to be able to use the gps and so on again.

Fact, when I connect it by bluetooth for music, the car recognizes the phone as Nothing Phone 3a pro.

But when I connect it by USB the android auto detects it, but with the name: VOLCANO-QRD_SN: DB4069AA

It shows the following message: ‘VOLCANO-QRD_SN: DB4069AA Your mobile device could not be connected’.

THANKS FOR THE HELP

KingNothing

Anonymous740 same issue here. Got the 3a pro yesterday and AA does not work, wether with cable nor wireless. I tried multiple cables, tried resetting, usb debugging and all what I could find but it did not help. Sane display name with VOLCANO somethig…. This seems to be a longer issue as they are facing it since March at least and have been unable to fix it.

If any nothing dev reads this, my car is a skoda scala 2022, worked withe every other device but this one….

Anonymous740

KingNothing

I have contacted support reporting the problem, detailing it as best as possible and attaching photos and they have told me that they have passed it on to the department in charge of it.

I also sent them the link to this thread so they could see how many people have the same problem. And also that it would be very good if a cm could come by to at least inform that they are working on it and reassure the users. They replied that they would also take it into account.

I hope that this is true and that it will be solved soon….

All the best

KingNothing

Anonymous740 Man I hope they solve the issue ASAP, otherwise I will be forced to do a refund on a brand new phone. I will also write them an e-Mail in hopes that they can fix the issue fast. It is unbelivable that a known issue has not been solved for 4 months!!!

Anonymous740

Y I’ve also thought about returning it. Since I have the 30-day Amazon cancellation period, if there’s no news by the end of the month, I’ll probably do that and get another phone.

VVVVV

Just noting that I’m having the exact same issue, and I’m in contact’s with Nothing support on it, hopefully enough people reach out and we’ll get a fix.

Car is Skoda Scala 2021, both the car and the phone are up to date.

DanielZ_ruba

Same issue on Volkswagen Golf Variant 8 (2020) and Nothing Phone 3a

KingNothing

I made a call to the dealership and got an appointment. I asked them about the issue and currently 95% of the appointments are related to Android Auto. I will post an update here once I am through. So mainly, it seems that the issue is on Skoda’s side.

Anonymous740

I have received a reply from nothing support:

Thank you again for sharing the problem. Our team has reviewed the situation and, based on their assessment, it seems likely that there is an incompatibility between our phone and the in-car system. Unfortunately, compatibility is determined by technical and system requirements that we cannot modify for specific devices. We will take your suggestion as valuable feedback and take it into account in future updates to improve the user experience.

If you have any further questions, please let us know so we can help you.

—

Well… The answer has left me speechless, I guess I’ll have to return the phone to amazon. Or do like KingNothing and ask to my car company, SEAT, to see if they know about it.

@KingNothing Any news, has Skoda said anything?

kvanr58

My nothing 3a pro doesn,twork with Android auto.vi tried everything. I hope the problem will be solved soon. In my car is a new pioneer multimedia systeem. My last Google Pixel telephone did work fine

Anonymous740

I finally returned the phone to Amazon. I contacted Nothing, but they insisted it was a problem with the car, despite me pointing out the link to this thread and the list of people with the same issue. I made an appointment at the dealership’s repair shop, where they told me that the problem lay with the phone itself.

Unable to find a solution, I processed the return the phone.

veronicarfigueiredo

Just picking up this thread.

I have a Nothing 3a and a Kia Stonic.

The only brand I see in common in all this comments is Nothing, unfortunately.

Please fix this, it is largely used feature and there’s no support from nothing.

d-chatz

When connecting the Nothing Phone (3a) Pro to my car via USB for Android Auto, the infotainment system does not recognize the device properly. Instead of showing “Nothing Phone (3a) Pro”, the system identifies the phone as “VOLCANO-QRD-SN: …”. Because of this, Android Auto fails to start.

I have already tried the following troubleshooting steps with no success:

Restarting both the phone and the car infotainment system.
Trying multiple high-quality data cables and USB ports.
Clearing cache and data of the Android Auto app, uninstalling updates, and reinstalling.
Toggling different USB configurations and enabling USB debugging in Developer Options.
Forgetting and re-adding the device in the car’s Android Auto settings.
Updating both Nothing OS and Android Auto to the latest available versions.

Car Model: skoda scala 2019

Please advise if there is a known fix or upcoming software update that will resolve this incompatibility.

raboonstra

I also have this problem. I have a Nothing 3a and a Nissan Leaf 2020. For me the wired option does not work. My wife has a Xiaomi phone and this connected instantly over a wired connection. We used to have a seperate Android Auto screen in our other car and that was a wireless connection. This worked like a charm. So for me a wired connection doesnt work. I also tried different cables but that doesnt make any difference.

Please fix this…

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