Had the same experience with the support. I’m currently using beta 2, but I think this has been an issue on previous versions.
Night light too strong on the lock screen
When and where you bought your device? Mine I bought it when it was released in July in India.
MadOne Bought mine month after launch in Europe.
PacificScroll48 Maybe issue is with initial batch of phones. Manufacturing defect? Have you contacted service centre?
MadOne Could be. When I contacted support, they wanted me to send it back to their warehouse. I refused because I thought it was a software thing. Now I think I should send it back.
PacificScroll48 Maybe it is hardware issue that is why they redirect to service centre. I will visit it in the coming days as it is quite far away from my place. But I won’t accept component replacement if there is hardware issue.
MadOne Good luck. Let me know if you succeed.
PacificScroll48 Likewise
2 months later
Today, the phone came back from repair. Unfortunately, the only thing they did was a software update :/ Of course, the issue is still present. I’ve contacted support about this and will see what they tell me.
a year later
When you locked the phone …. Night light is off untill you unlocked the phone … if you dont use a finger scanner or other way to lock your phone this problem in solved .
PacificScroll48 it’s all about display quality.