So, about once every month, usually moments after I finish a workout, the screen goes blank and it can take holding the power button down for up to 20 seconds to bring it back up, but all my data for the day has gone, even if it has synced with the app on my phone! Today, for example, I had about 19000 steps and 2 workouts recorded. My phone shows the morning jog, 7000 steps, but my daily total from the home screen is just 281, from when I got the watch back on about 10 minutes ago.
Even though there was step and exercise data on my phone, and the workouts are recorded, all my daily totals have been reset to zero. I try to make a point of restarting the watch every few days because I have seen other people have similar problems. I’m guessing there’s no fix for this but would appreciate the thoughts of others and any suggestions before I bin the watch.
