Nothing return process - my experience

justalwin

I bought a Nothing CMF Watch Pro 3, and I quickly realized that I didn’t like the product.

So I thought I would return the product within 30 days.

The problems started when I had to fill out a form describing the fault. This wasn’t available, and I had to wait about a day. After that, I was told that I would receive a return label. I still haven’t received it, and my last email has also gone unanswered.

I like most Nothing products, but the customer service is inadequate, at least in this case. Has anyone else had a similar experience? Thank you.

hrry

justalwin Hey mate, sorry to hear this. Do you have a ticket number you can share with us?

Cheers.

justalwin

hrry

Thanks for your reply. In the meantime, i have received a return label. But in my opinion, the return process should be revised. Kind regards, Alwin