Critical Feedback: Accessory Availability for Nothing Phone (3)

asianmusicguy

’m a Nothing Phone (3) user in Canada and a loyal supporter of the brand. But I need to point out a major issue that feels like a huge oversight.

As it stands, I cannot purchase a fast charger directly from Nothing’s Canadian store. Instead, I was forced to go through Swiftronics, a third-party vendor, just to get a CMF 65W GaN charger. On top of that, there is still no reliable tempered glass screen protector or official high-quality case available for the Phone (3).

This situation honestly makes no sense:

You’re losing sales revenue to third parties.
Customers are left questioning the support and ecosystem around their device.
It feels like an avoidable frustration that pushes loyal users outside Nothing’s ecosystem.

For a company built on design and user-first thinking, it’s frustrating that the basics—charging, protection, and peace of mind—aren’t being offered directly. I hope this feedback reaches Carl Pei and the product team, because many of us would happily buy official accessories if Nothing simply made them available.

Thank you for listening.

Coldpaw

asianmusicguy I would like to second this. Even though I am in Germany and there are plenty of 3rd party accessories available, it feels like the vast majority of them is more or less trash.

Take the mentioned tempered glass protectors for example: So far I have wasted around 30 bucks on protectors which pretty much all were so poorly made, they more or less ended up in the trash bin. Taking a look back at the Nothing Phone (2), I purchased the rather expensive Nothing branded screen protector - it had an excellent fit, essentially as good as the original pre-applied protection film. It had great clarity, felt very well made, had rounded corners and actually stayed attached bubble free securely onto the screen. I would happy spend another 20 bucks in order to get a decent quality one again for my Nothing Phone (3).

Overall the lack of good quality accessories for this good quality phone is concerning and disappointing. I know Nothing can’t force big brands to support their products, yet the situation might be a crucial point when it’s time to purchase the next smartphone.

CMF1_hacker

asianmusicguy Nothing Tech Ltd is a small pre-IPO. I’d prefer they’d focus on phones. I can’t imagine investors would be excited about accessories rather than phones, especially due to minimal absolute profit per unit sold.

I find their chargers crazy expensive and get similar performance out of chargers that are about one third of the price. (£10-16 chargers get me charging at 25W-40W on my CMF1/NP3).

PeterGalbavy

Coldpaw Given the background of Nothing’s founder, I am very surprised that the high quality glass screen protectors that were/are sold by OnePlus for their phones has not carried across to the Nothing phone launches.

Coldpaw

PeterGalbavy They actually had an excellent one for their previous flagship, the Nothing Phone 2. So I am surprised there isn’t one for their new flagship.

asianmusicguy

I think that perspective misses the fundamental point. The issue isn’t whether Nothing makes huge margins on accessories — it’s about the customer experience and ecosystem value.

That’s where I think Nothing is missing the mark.

They don’t even include a 65W charger in the box, so as a Canadian customer I had to pay $58 CAD to a third-party (Swiftronics) just to get the exact same charger that Nothing already sells on their US store. That’s money that could (and should) have gone to Nothing directly.

It’s not about whether chargers and cases are high-margin products. It’s about:

Making sure customers can actually use the device at its full potential.
Keeping people inside the ecosystem instead of pushing them to third-party vendors.
Showing that Nothing supports its own hardware properly.

If Apple, Samsung, and Google all sell official accessories, it’s not because they’re printing money on them — it’s because it’s part of a complete user experience. That’s the fundamental point Nothing is overlooking.

CMF1_hacker

asianmusicguy I think in their current phase of existence, the customer experience is nearly irrelevant as they need to generate Series C funding to survive. As a person intimately involved with Series A-D funding all that matters is burn rate, runway duration and the next funding found.

Working about what Apple, Samsung and Google are doing us foolish as they’re already post-IPO and publicly traded companies that need to worry about revenue first. nothing Technology Limited is quite far away from this. Gaining custom is the name of the if game and experience of customers matters very little, I’d wager.

CMF1_hacker

Coldpaw was it available only at release like some of the CMF stuff or was it available for a long period after the initial release?

Coldpaw

CMF1_hacker I ordered one from their webstore last summer, it has been sold out since late of 2024, but it was available until earlier that year - so not limited to an initial release-only availability.