I’m sharing this out of growing frustration and a desire for clear answers and accountability, not generic troubleshooting responses.
At this point, most of my “enjoyment” as a Nothing user has come from being on forums and troubleshooting issues myself, not from actually using the devices as intended. I don’t mind digging in, testing, and helping diagnose problems, but doing so without any real engagement, acknowledgment, or intent to fix the issues is becoming exhausting. Especially the “vibe” of toxicity surrounding the brand, leaving it even harder to want to help others here.
My overall problems, running NOS on 3 separate devices (CMF1, CMFP2P, Phone 3(a)):
- Feedback System Is Broken
The official feedback submission tool on Nothing’s phones has been non-functional for a long time and has not been meaningfully addressed.
This is especially frustrating because:
- It’s the primary, advertised method for submitting structured feedback
- Users are pushed instead to forums and social platforms
- There is no confirmation that feedback is received, tracked, or reviewed
At this point, it feels backwards… almost like users are being removed from the most direct and accountable way to submit feedback, while Nothing just puts their hands up welp we have a Community for a reason?
- Gaming Driver / 120 Hz Regression
Since updating to Nothing OS 4.0, gaming performance has clearly regressed.
Across multiple Nothing devices:
- Games are capped to 60 Hz during active touch input
- The display may report 120 Hz while idle, but immediately drops to 60 Hz when interacting
- Developer options and ADB methods that previously worked no longer function
This behavior did not exist prior to NOS 4.0 and does not occur on competing Android devices running the same games and Apple devices.
High-refresh panels are made for gaming and OS fluidity, a core reason to own a 120 Hz display. If games cannot actually run above 60 Hz, and the OS forces 60hz in many other scenarios, it raises a very real question:
What is the point of the 120 Hz panel? 🤔
- Support and Communication Have Been Abysmal
Support interactions so far have been:
Focused on surface-level troubleshooting
What’s missing is transparency. There has been no clear confirmation on whether this refresh-rate behavior is:
- A known regression
- An intentional change
- Actively being investigated
The lack of communication is more frustrating than the bug itself.
I’m not asking for workarounds or scripted responses. I’m asking for clarity:
Is the 60 Hz gaming behavior in NOS 4.0 a known regression?
Is it intentional or a defect?
If it’s a defect, is it acknowledged and tracked internally?
Nothings style and high-refresh lower-end costing devices was a major reason I chose Nothing. If that functionality is being deprioritized or effectively removed, that needs to be stated plainly.
I want to stay with the brand, but right now the lack of care, transparency, and visible intent to address issues is making that increasingly difficult.
My final thought is this: a company’s long-term success isn’t defined by how fast it releases new hardware, but by how well it supports and maintains what people already own. It is a balance, not an attitude that deprioritizes fixing issues and supporting users.
You don’t sell loyalty by constantly pushing the next piece of tech (looking at you, 3a Lite), you sell it by ensuring your products are usable, reliable, and supported. If that balance isn’t corrected, the gap will widen and the game of catch-up will only get harder, and Nothing will fall.