(3a) Network Issues - Help

ShakibHaque

Please read it I need help.So my specific problem is that My phone 3a randomly drops wifi for 10-15 seconds and then comeback to normal. Using this phone for 5months now and didn’t had this problem but recently I have noticed when I play games(free fire,call of duty,clash royal etc) my ping flactuates randomly. And for 10-15 second the game became unplayable. But then it come back too normal this cycle continues for 3 times then completely disconnects then I have to restart the game in order to fix this but it continues again after a little while. Also using Instagram and other platform this problems continues. My router and ISP is not the problem since I’m not having this issue on other devices. I don’t post this type of stuffs but I’m genuinely so frustrated at this point and I hope this is not a hardware issue since I bought this phone unofficially in my country can’t bare the hassle. I hope Nothing team fix this issue. Also the problem is completely random sometimes I’m having perfect network and finish my gaming session but then boom randomly it happens again. I’m mostly sure it’s and OS issue since I was not having this problem in the past.

abstractethic

ShakibHaque this issue might be related to the 4.0 update’ please reach out the nothing team

hrry

ShakibHaque hey mate, have you tried any troubleshooting steps? Other users find that resetting network settings helps, to do this, do the following:

Settings > system > reset options
Reset network settings
Reboot device

If you’re still facing issues, consider:

Backup
Factory reset the device

If you’re still facing issues then please contact Nothing Support via https://www.nothing.tech/pages/contact-support/.

Cheers

ShakibHaque

hrry Hello sir, Thank you for your Help. I did exactly what you said. And it’s been 2 days I’m not having this problem anymore if today goes well then I will be confirmed the problem is solved. Thank you.