Bug report — Nothing OS 5.0 Open Beta (Phone 3)
Title
System-wide UI freeze and app launch failure, triggered by Chrome / Android System WebView
Device information
Device: Nothing Phone (3)
Model number: A024
Nothing OS version: 5.0 Open Beta
Android version: 17
Network: 4G, Bluetooth earbuds connected
Storage: sufficient free space (checked, not full)
Summary
After installing the Nothing OS 5.0 Open Beta, the device enters a progressive system-wide unresponsive state. The trigger is reliably Chrome: as soon as Chrome is launched (or fails to launch), the failure cascades to every other app on the device, including system apps such as Settings and the Phone (dialer) app.
The behaviour strongly suggests an Android System WebView crash loop, since every affected surface is WebView-backed and the cascade begins at the browser.
Steps to reproduce
Boot the device normally.
Open Chrome. It either fails to open entirely, or opens but web searches never load.
Attempt to open any other app (Settings, Phone, etc.).
Apps now open very slowly or not at all. The degradation persists until reboot.
Expected behaviour
Chrome opens and loads pages; other apps remain unaffected regardless of Chrome’s state.
Actual behaviour
Chrome fails to open, or opens but cannot load any page.
After that, the failure spreads system-wide: all apps become slow or fail to launch.
The Phone (dialer) app stops opening entirely — the device cannot place calls.
Settings becomes unresponsive and must be force-closed.
Settings freezes reliably and specifically when opening Settings > Apps > Show system apps > Android System WebView. The screen locks up and Settings has to be closed.
The state only clears with a full reboot, then recurs.
Impact / severity
High. The device is not usable as a daily driver:
Troubleshooting already performed (all without resolution)
Verified free storage — not full.
Full power-cycle reboot — problem recurs.
Cleared Chrome cache — no effect.
Cleared Google Play Services cache — no effect.
Ruled out network causes: Private DNS disabled, no VPN active; other network activity is unaffected while the browser fails.
Checked for a newer beta build — none available.
Checked Play Store for Chrome / WebView updates — none available.
Safe mode: problem still occurs. Third-party apps are therefore ruled out; this points to a system component.
Could not uninstall Android System WebView updates: Settings freezes on that exact screen, and the stable “Android System WebView” package is not listed in the Play Store on this device (only Dev / Canary / Beta variants appear).
Additional notes
Developer options cannot be enabled on this build: tapping “Build number” seven times in Settings > About phone > Android version produces no response and no counter toast, and “Developer options” does not appear under Settings > System. This also blocks USB debugging, so no adb logs could be collected manually — please rely on the logs attached automatically by the Beta Hub.
The inability to enable developer options may itself be a separate bug in this build.
Requested outcome
Investigation into the Android System WebView / Chrome crash loop on this build, and a fix in the next Open Beta release.
(the report was made by claude just to save time)