Hello,

I recently purchased CMF Buds Pro on Amazon, but unfortunately, they’re not working properly. When I try to put them in pairing mode, a red light turns on and then they turn off. I’ve tried charging them, resetting them, but they still refuse to enter pairing mode. I’ve searched online and checked the FAQ, but couldn’t find a solution. I still haven’t been able to use them at all. At this point, I think I’ll have to request a refund.

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    a month later
    11 days later

    34 days (10 hrs of use) my CMF buds pro start to give problem. Left hear not work, i unpair and after that dead. Try all, chrge, reset, etc.

    Want to ask refund to amazon, they say there are many complaints and after 30 days not refund. (34 days have passed)

    Contact NOTHING support. 30 mails and the lost one they say thzt it is me and amazon who have to solve the issue. They have bla bla and must refund me.

    I like nothing products, but after this no more nothing pdoducts and i will say to everone not to trust NOTHING.

    Also finish my prime with amazon

    I submitted my buds pro in the service centre. it’s been 3 days no response from them

      For me , my right bud not work and totally off. So charged but not charge properly. So i decided charge single single bud. After charge single single bud i reset my buds pro case. & its totally work fine. I hope this will help anyone who faces not connecting or pairing issue.

      6 days later

      I am also facing the same issue. Left stopped working->unpaired->tried resetting and failed-> And no help from CMF Support staff.

      7 days later

      • [deleted]

      • Post #14
      • (Edited)

      FeatPRABHU reading this lines I really have to wonder, why this kinda alpha problems not beeing fixed prior launch.

      I really much favour support companies as a beta tester, but not as a a paying end client.

      Hope CMF improves its conduct in the future. There are hundreds if not thousands of potential beta testers among us.

      Anyway, appears me to be lucky opting for the non-Pro without knowing this thread. The non-Pro Buds are far from flawless, but generally functioning yet.

        I bought a pair of CMF Bubs and the CMF Bubs Pro (the Buds pro bought in error) However, both sets of buds were working perfectly for several weeks. Then they were not.

        Same issue on both sets of buds at exactly the same time. The fault is, not connecting to either a Pixel phone or iPhone. Can’t reset either pair, pressing function button as advised on each case only elicites a single red flash of the led on either pair and not the 3 flashes it should. When both sets are put on a charger i get a red led for a few seconds, then the white led illuminates. Neither pair will show upon any any device as being available for pairing. Both sets of buds are effectively dead at the exact same time. The previous day both sets were working perfectly.

        From reading comments here this appears to have become a major issue for these buds and I highly suspect there has been a firmware update that has ‘bricked’ the units?

        Help, support and ad use would be nice from Nothing

          • [deleted]

          • Post #16

          4jpsy2yvx9 I feel sorry to hear that.

          It appears you could be a bit more cautious with your purchase decisions..

          :-D

          Well, an abrupt non-functioning could point towards the firmware, but I doubt that somehow.
          As this is a thread about the Buds not Buds Pro, my Buds Firmware is the most recent one: 1.0.5.047

          Yours, guys?

            16 days later

            Hello, I was experiencing this same problem with my CMF buds pro, one of the buds stopped working so I forgot the connection on my phone to try and fix it. Only to not be able to pair again because of the red light appearing instead of the flashing white.

            I’m unsure if this is a complete coincidence but I went on my laptop which I’d used with the buds before and noticed when I had opened my CMF buds case they’d automatically connect to the laptop, I disconnected my buds from the laptop’s Bluetooth and then I tried pairing again only to notice that the flashing white had returned and I could pair them to my phone again with both buds working on my phone again.

            Strange fix but give it a shot, I hope it helps you too.

              9 days later

              I purchased buds pro from Flipkart,I used only one day after this left ear buds was not working then I tried to disconnect and then connect nothing happened. after this I Uninstall the app, reset the buds pro , restart the phone and tried to pair the buds pro now it’s not pairing.

              Please help for this.

              FeatPRABHU Has your issue been resolved at the service centre. Does it is really helpful to reach out a service centre?

                Same red ligth. Not possible to enter pairing mode.

                ¿it is junk or can I solve it?

                🎧

                10 days later

                Hello,

                I need your help,my right earbud is not working,the Bluetooth can’t recognise it and the app.,it shows only the left one,I can’t unpaired the device because the light indicator button is not working, while pressing on it,the flash light indicator not working,only the red one then stopped,I read that the issue can be fixed by downgrade the firmware,does anybody know how to do that,I am located in Egypt and we don’t have service centre there for CMF to go , please help me,thank you

                  Merged 1 post from Issue with my buds pro .
                  7 days later

                  hi,

                  just wanted to say that i bought the buds pro 2. They were working for aproximately 3 minutes and then the same problem occured.

                  so if anyone is wondering if they fixed it, they did not. 🙁