Stefan I experienced the same issue as you, so I reached out to the support team. They suggested rebooting the system, and since then, I haven’t encountered any problems like before.
Here are the tips provided by the support team - try following these steps:
Kindly follow the troubleshooting steps given below if the phone is getting auto restart :
If your phone is on, press and hold the Power button and Volume up button to turn it off.
Once it is turned off.
Press and hold the Power and Volume Down button at the same time for 10–15 seconds.
a. If you hold the buttons for too long, the phone restarts. If this happens, try again from step 1.
To navigate the menu until “Recovery Mode” appears on the screen, use the volume buttons. To select, press the Power button once.
Your screen will display the “NOTHING” Logo. Press and hold the Power button. While you hold Power, press the Volume Up button and let go of both buttons quickly.
Android Recovery options should be displayed. With the volume buttons, scroll to “Wipe data/factory reset” and press the Power button.
With the volume button, scroll to “Factory data reset” and press the Power button.
Factory reset should start. At the bottom of your screen, when the reset is finished, “Data Wipe Complete” is displayed.
With the volume button, scroll to “Reboot system now” and press the Power button.
To set up your phone, after the phone completes the OS installation, tap Start. The Airplane icon will disappear.
If you’re experiencing a heating issue with your phone, here are some steps you can take to address it:
Check for resource-intensive apps: Some apps may cause excessive CPU usage, leading to heating. Check the battery usage or task manager in your phone’s settings to identify any apps that are consuming a lot of resources. Consider closing or uninstalling those apps.
Close unused apps: Running multiple apps simultaneously can strain your phone’s resources and contribute to overheating. Close any unused apps running in the background.
Remove protective case or cover: Some phone cases or covers may obstruct heat dissipation, causing the device to heat up. Remove the case and see if the heating issue improves.
Limit gaming or resource-intensive activities: Playing graphics-intensive games or running demanding apps for extended periods can generate heat. Take breaks or limit the duration of such activities to prevent overheating.
Keep the phone in a cool environment: High ambient temperatures can exacerbate heating issues. Avoid exposing your phone to direct sunlight or placing it in hot environments. Keep it in a cool and well-ventilated area.
Disable unnecessary features: Some features like Bluetooth, Wi-Fi, or GPS can contribute to heat generation. Disable these features when not in use to reduce the strain on your phone’s resources.
Restart your phone: A simple restart can help resolve temporary software issues and alleviate overheating problems. Restart your phone periodically to refresh its system.
Update software: Ensure that your phone’s operating system and apps are up to date.
Factory reset (if necessary): If the heating issue persists despite trying the above steps, you can consider performing a factory reset as a last resort. This will erase all data on your phone, so make sure to back up important information before proceeding. Factory resets can help resolve software-related issues that might be causing the overheating problem.
Please follow the below steps for the battery drain issue:
1. Fast power consumption in a low temperature environment:
At low temperature, the activity of lithium battery deteriorates, resulting in increased power consumption. This is a normal occurance. When the mobile phone returns to normal room temperature, it will return to normal.
2. Fast power consumption with 5G network:
When the mobile phone uses the 5G network, the 4G network is turned on simultaneously, so the power consumption will increase compared to using the 4G network alone. You can turn it on or off according to your needs. (Path:Settings>Network & internet>SIMs>Preferred network type.
3. Fast power consumption after upgrade:
After the mobile phone is upgraded, due to system integration and optimisation, it will increase some power consumption. It is recommended that you restart the phone after the screen is off and charge for one night after the upgrade. Or it will recover by itself after 2-3 days of normal use.
4. Check the power consumption details of the phone:
You can go to “Settings>Battery>Battery Usage” on your phone to check the power consumption details of corresponding programs.
Our phone undergoes a series of optimization in the background upon system update, which increases power consumption.
For example, some apps need to be readapted and optimized in the background, the optimization needs to be performed in the background when the phone is idle.
Generally, the process will be completed within five hours if the phone is fully charged and kept idle, or within three days under normal usage.
The time to complete the update may be longer if the phone is used frequently during this period. After the process is complete, the standby time will be normal again.
Hopefully, this resolves the issue.
If you’re still experiencing the same issues, I would recommend contacting the support team[ https://nothing.tech/pages/contact-support ] directly for further assistance.
