JakubDre_l
It’s worth having a bit of perspective. It is a serious issue, but you’re assuming that the bug is present for everyone. There’s only a limited number of engineering hours in the day and it may be that there are other issues that are affecting more users and are being prioritised differently.
Have you contacted technical support and gone through all their processes? Have you sought a replacement SIM from your network, in case there’s a hardware issue with your sim itself?