Derren karangholap Hey 👋 Any further context you can provide here? If you haven’t already done so, please try some troubleshooting steps such as updating the device, try restarting the device and if need be re-pairing the device.
Derren karangholap Thanks for clarifying. Have you tried to reach out to the support team? They may be able to assist you further with this.
karangholap Derren Please share contact info of Customer Support for this specific issues, i am from india