Hi there,
Something unusual happened with my phone today. It suddenly powered off and remained completely unresponsive for about 30 minutes.
No matter how many times I tried turning it back on, there was no sign of life. The battery was at around 35% before this happened, but I plugged it in anyway to see if it would respond, still nothing.
I left it connected to the charger, and after about 20 minutes I suddenly heard a sound. The phone turned back on and was functioning normally again, still showing a 35% charge.
Everything has been fine since then, but I’m concerned because I rely heavily on my phone for meetings, security codes, OTPs, and more.
I updated the OS a few days ago, so I’m wondering if this might be a software bug. I wanted to report it in case others experience the same issue.
I have also sent an email to the Support team, so I expect their response too.