Battery drainage rapidly

AaronRiby

Dear Nothing Service Team,

I am reaching out regarding a serious issue with my Nothing device (Model: Nothing ear A , purchased approximately 9 months ago).

I initially submitted the device due to a charging issue, but after receiving it back from your official service center, I noticed a new crack on the case that was not present when I submitted it. Despite being under warranty, my service request was rejected due to this new damage, which I believe occurred during handling at the service center.

This is extremely disappointing and unfair. I have taken great care of the device, and this situation is not due to any negligence on my part. The device is still under warranty, and I expect it to be treated accordingly.

I kindly request a thorough review of this case, including service center handling records, and a resolution that does not penalize the customer for damage likely caused during service.

Please treat this matter urgently and advise on the next steps.

Sincerely,

Aaron Riby

Anonymous634

AaronRiby You need to contact the Nothing Support Team directly via the support page on nothing.tech . Then start a live chat with someone and explain your situation. The community forum here is not for specific support-related questions that is for the Service Team, but for general Nothing announcements, photoshoot challenges, competitions, app and software/hardware concepts and FAQs relating to software or hardware.