Headphone 1 loose earcup

StuartPotter

Has anyone experienced the earcup rotation becoming loose where it meets the headband. The alright earcup housing the controls seems to move much freely with the left side having some resistance making it feel more secure. They were both ok from new and have not had excessive use.

MarkVv

Hi,
I have had the same thing happen to my unit yesterday. I bought it on release so found it a bit quick, contacted support and they reffered to the warranty and that I could send it back for a replacement unit. Hope this is not a problem that all the units have, i am very happy with the headphone so far, and the headphone can work perfectly fine with lose earcup.
I would say that i expected Nothing to stress test these swifle mechanisms to oblivion… but apperently not good enough.

JM_Nthng

I had the same thing with my unit out of the box on the right side. Was definitely looser than than the left side + had more overall ‘play’ and kinda made a squeaky noise that the left side didn’t.

Got it replaced under warranty and the new unit is good but has a very silent metallic noise on the right where the headphone cup connects to the metal portion of the band when flexed.