This is the update that was posted in the community. Also, Carl had replied to one of tweets that such users will be taken care of.
For users who have already bought Phone (3), they will get credit for a future Nothing purchase. Please contact Nothing Support.
I had contacted support, and they replied by offering giving 10k Flipkart voucher!
Had asked them - We are offered 10K. Is that company policy, or is it decided on a case-by-case basis?
Since the program is to support loyal Nothing customers, I don’t understand the rationale behind this!
1. Brought the phone 3 paying 66k after phone1 exchange. If the same was brought today, it would cost me 34k .32K difference.
2. Brought the phone in July, it’s been only 2 months.
3. People who had used phone1 and brought phone3 only out of love for the phone. Even when the whole world was debating how it is flagship phone [PS: I don’t care because I still love the phone3 experience]
4. Are we less loyal?
5. If we are considered, shouldn’t we be considered for the same 30k discount?
6. Why a Flipkart voucher of 10k and not 30k? Or why not offer nothing products of the same worth?
I feel disappointed with what is being offered to loyal customers who brought phone3 when the loyalty program was not even announced.
PS: Whether it’s offered or not, I still love my Phone3 and Nothing products; I use them for what they offer. But being indifferent to us, it has added a tinge of sadness and disappointment.
@Deepanshu_Saini_ Hope this will be really looked into from some concerned.. Hope all loyal customers are treated the same!
