Ant-e-so-shial And now I completely understand why other companies don’t have community and platforms to get user feedback, to let user speak.
They do actually, all of them, even the most favourite brand of many Nothing users - Apple:

But they pull the line at the start by saying it is strictly user-only community, so no official staff to participate, like with Apple:
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of any proposed solutions on the community forums. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site.
That being said, Ant-e-so-shial (I love your name, btw), great comment, you summed the situation around here pretty perfectly 🍻