I’ve recently upgraded from np1 to np3 and this issue is driving me insane. I usually put my phone into left back pocket and I literally can’t listen to music while walking outside. But inside buildings it works fine.
Once I go outside it’s literally unusable. Np1 worked flawlesssly. Support is useless, they provide generic fixes that do nothing. I’ve tried all the fixes I was able to find, nothing works.
My theory is that it’s poor phone engineering where the antenna is located in a bad spot so the signal gets blocked. And this is a “flagship” phone.
So if anyone is thinking about buying np3 - DONT. Unless you really don’t listen to music and don’t wear earbuds.