CMF Watch Pro 2 freezing after connection - help

Alexsasa1987

After the latest app update my watch is freezing when i connect it to the app it’s unresponsive and can’t do anything

I tried all the tricks but still nothing it’s the same it just freezes so maybe someone has a fix ?

Things i tried:

Force close the app completely and restart your phone
Clear the app cache and data through your phone’s settings menu
Uninstall and reinstall the latest version of the app
Before pairing, ensure your watch is fully charged
When reconnecting, keep the watch very close to your phone
Disable and re-enable Bluetooth on your phone
If available, try connecting the watch to a different mobile device to determine if the issue is phone-specific
Check for any firmware updates for your watch through the app
Try performing a factory reset on the watch

Still the same once the watch connects to the app it freezes and nothing happens

Womey

Alexsasa1987

I have not experienced this, using this watch daily for a year now! Maybe try one of these steps if they help?

• Fully remove Bluetooth stack data

(Settings → Apps → Show system apps → Bluetooth → Storage → Clear data + cache)

After that, reboot your phone before pairing again. This clears out any potentially corrupted Bluetooth bonding profiles.

• Pair through system Bluetooth first (not through Nothing X)

Go to your phone’s Bluetooth settings and pair the watch there before opening Nothing X.

• Try pairing with internet disabled

Turn on Airplane mode, manually enable Bluetooth, pair the watch through system Bluetooth settings, then open Nothing X. After setup, turn Airplane mode back off.

It’s a strange one, but I’ve seen it help with stubborn BT issues.

Hope this helps! If you’re still having trouble after that, I’d reach out to support. They should be able to assist you!

aadarzh

hi! facing the same issue for more than a month now. Any solutions?

Dimas

aadarzh haven’t face issue like this but how about press and hold the crown ? is there any response from the watch ?

Alexsasa1987

aadarzh the only solution was to contact customer service and they gave me another device as this one was defective

Womey

Alexsasa1987

I am glad support could confirm this and get you all set! Cheers

Dimas

Alexsasa1987 same here, last week i just got a new replacement for Watch Pro 2 even though its just a software issues.