Nothing Ear - White noise in right earbud

DmitriLabetsky

On the second day of use my right earbud has a constant white noise sound which is really loud. It dissapers for some time in adaptive anc setting and if anc is off. It’s so loud it actually blocks the sound. What I already tried:

reset the device
reboot
reinstall nothing app
turn on/off in ear recognition
combination of all above

Rob ⚡️

DmitriLabetsky Hey, it seems you’ve narrowed the issue down to the ANC. Appreciate you sharing your troubleshooting steps - can we assume you have also checked for any firmware updates?

Bestwin

Rob ⚡️ I have this exact same issue, is it a software issue? If so please look into it.

DmitriLabetsky

Yes, after trying every possible solution I ended up returning them to the store and got a refund. It’s a shame cause they seemed as a closest thing to airpods pro for android. Sony wf-1000xm4 have a much worse mic and are laggy. Will be waiting for something new for now.

Nothing_User_2024

Following.

Same issue since yesterday on my Ear 2. (11 aug 2024)
- SW/FW up to date
- Did factory reset
- performed all personalisation steps
- cleaned unit

Loud white noise with ANC still there. Bit less in adaptive mode. Using only with ANC off now.

ErikFerreira

Hello everyone,

I have the same issue, but only under sunlight. When I’m running, the right earbud produces a loud white noise, but only when it gets directly exposed to sunlight (even with low light intensity) and ANC on. After some experiments, I believe it is a hardware issue (easy tests like cover the right earbud with my hand). I contacted support, but it proved to be inefficient. No solutions so far.