Issues with responsiveness [Phone 2]

ShaikAnsar · 2023-09-02T16:06:19+00:00

I have found that my nothing phone 2 touch sometimes won’t click or responds while typing and scrolling

dominik59

Same problem. At least there is more of us

AbhishekKatoch

ImtiazMohammed I am using original tempered. I am facing this problem from last 4-5 days …it wasn’t there before. Phone touch response just gone for 5-6 seconds During scrolling.

Sphinx

This issue is driving me nuts…

ShashiSharma_A8cdvV8ynR

@Derren Any update on this please? What to do with this??

Derren

ShashiSharma_A8cdvV8ynR As per the best answer for this thread some users were asked to fill in a form regarding these issues. It appears the team are looking into this.

ShashiSharma_A8cdvV8ynR

@changename Can somebody help

yahyaedits55

Derren could you please provide or ask for a form regarding the issue for phone 1 as well?

DhruvParashar_VsEHHnoiHS

Derren when will will we get an update over this issue is it hardware or software?

LeoBala

yahyaedits55 Exactly same for me also

RiozNewbie

I’m having the exact same issue with the touch… I have to end up forcing phone off as that’s the only fix I’ve found when it happens… this needs fixing asap. Part of me wishes I bought the Xperia 10 V instead as this is doing my head in and I’ve only owned the phone 2 for a week…

SaurabhPal

Kindly provide the update for touch issue…don’t you guys need to think..it is getting too late for the update..

I spent 45000 INR for this phone.i was confused between one plus 11r and np2..but due to your CEO words and customer satisfaction (as it appeared that time)..I preferred this np2..but kindly look into this touch problem.

I need to click multiple times at a spot to open any app..at next point of time problem resolved at that spot but appear somewhere else…

Kindly look into the issue..

I don’t know when people are facing it.. definitely you guys must be known to the problem..provide a solution..🙏🙏🙏🙏

Derren

DhruvParashar_VsEHHnoiHS I don’t have any update regarding this, only that the team are aware.

DhruvParashar_VsEHHnoiHS

Derren ok but as per your previous experience how long do you think it will take for team to fix this issue and do you think this is an hardware issue

HamzaAbbas

Derren is there any update regarding this issue or not. Because frankly I’m tired of waiting it’s been 3 months since you guys are aware of this issue. I bought this phone in a country where you don’t officially operate so I’m stuck with this phone as I can’t even return it.

I demand an official update on the matter. I didn’t spend almost 500$+ on a futuristic phone for it to have touch issues right out of the box.

omer.e

DhruvParashar_VsEHHnoiHS

Np1 has the same problem, which leads to the conclusion that it may be software, but since there is no return on this issue, it is definitely hardware. Let’s wait and see.

DhruvParashar_VsEHHnoiHS

omer.e yeah do you know that this issue is present in all np phones or not?

omer.e

DhruvParashar_VsEHHnoiHS

Too many users are experiencing this problem. I sent feedback, he said that the team had information, but he did not inform me whether it was a software or hardware error.

DhruvParashar_VsEHHnoiHS

omer.e ok

Sphinx

Let us hope it is a software issue, otherwise there are going to be a lot of returned phones.

aekit

ShaikAnsar I am not using any screen protector (unable to find one) and am still facing this issue. It was difficult for me to notice, but when my gamer friend used my phone. he confidently said that the touch definitely had an issue. now it is also obvious to me. I think and hope it’s a software issue, not the hardware one.

ShockingDanny

Same issue for me with my new Nothing Phone (2)

Gonna try the phone without the glass for a few days to see if it works better. If there won’t be any solution for this i’m sadly gonna refund it. It’s actually such a great phone but that touch issue is so annoying.

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