USB Device & File Transfer Problems

hellosah · 2023-10-08T12:08:21+00:00

I recently purchased nothing phone 2 and tried to backup my data by connection to USB to my PC, It doesn’t show in This PC Section any storage connected. I h...

Gun_Put

iammsm

Please follow the below steps:
1. Go to Settings>About Phone>Software Info>Build Number and tap 7 times. After “You are in developer mode” appears, please turn on USB debugging in Setting> System>Developer Options>USB Debugging.
2. If the phone is charging, unplug and re-plug the cable. If “USB for Transfer Files” does not show up on the phone, please restart the phone and try again.

DavidBourne

Thanks Gun_Put - this is the solution for anyone looking at this thread

RithwikG

Same issue, really hope someone can help resolve this.

Pranjal_XjoE9068VS

RithwikG buddy can you reply to thus comment if u find a solution?? i too face the same

Mr Steel

It’s working without any issues for me, without the requirement to do anything special. There is a possibility this is depending on your hardware:

https://support.google.com/android/answer/9064445

Troubleshoot your computer
- Check your computer’s settings to make sure that Windows automatically detects new hardware.
- Restart your computer.
Troubleshoot your device
- Update your Android version. Learn how to check and update your Android version.
- Restart your device.
Troubleshoot your USB connections
- Try a different USB cable. Not all USB cables can transfer files.
- To test the USB port on your device, connect your device to a different computer.
- To test the USB port on your computer, connect a different device to your computer.

Shubham_924

Yes, I am facing similar issue. Transfer Begins but crashes midway. I had to individually copy sub folders . I found that when transferring folders if any folder contains some unsupported file types the transfer is crashes. Please fix this

Pranjal_XjoE9068VS

Its not working and i have tried almost everything.This is highly disappointing.

cannot even switch the “USB Controlled by” option.
Doesn’t even show in Device manager.
What are we suppose to do. The phone does nothing except charge.

HELPPP please

Pranjal_XjoE9068VS

Recently got the phone 2 , had to transfer backup from laptop.

SHOCKER, phone 2 doesn’t even work with usb transfer. EVEN got the USB cable replaced from NOTHING partnered service centered. STILL DOESN’t work.

WHY?

Mr Steel

Pranjal_XjoE9068VS I can confirm it does have USB file transfer (obviously) and it is working for me.

as SrsThewrongguy already mentioned, this is the first step to check.

Next you have some more information here to find out what is causing this.

Transfer files between your computer & Android device (Android Help). Alternatively you can try this troubleshooting guide as well: Android file transfer not working on Windows 11/10 (TheWindowsClub)

SrsThewrongguy

Check for connection option.

ThangMai

SrsThewrongguy can’t import file from sdcard to nothing phone although turn otg 🙁

Pranjal_XjoE9068VS

Mr Steel lemme check the latter link because i did.. btw ur pc.. which type c connector does it have? like 3.2 thunderbolt or what (just asking)

Ant_nioRocha

Pranjal_XjoE9068VS maybe for some reason there was a change of software on your system therefore not being recognized ,try to install usb android drivers

SrsThewrongguy

ThangMai NP 2 doesn’t have a slot for sdcard. I assume you are using an OTG device to access the sdcard.

In that case, check whether the sdcard is read and write protected.

Are you able to view the files from sdcard?

Are you able to copy the files from any PC/Laptop?

ThangMai

SrsThewrongguy on iphone. I just take the memory card from the camera and put it in the sdcard and connect it to the iphone. it’s easy and practical. Android is still too complicated in many working situations. I’m really disappointed because this causes work to be delayed because of this

Mr Steel

Pranjal_XjoE9068VS

My laptop has the following ports:

(2x) USB Thunderbolt 4 Type-C ports with USB4 support
(2x) USB 3.2 Gen 1 Type-A ports (1 Charging)

Pranjal_XjoE9068VS

Mr Steel mine has usb 3.1 gen 1 type c and 3x usb 3.1 type A ports, FYI, connected to my friend’s lappie who also has 3.2 gen2 thunderbolt type c port and it showed my phone’s storage instantly. Wonder which driver is missing in my lappie

Mr Steel

Pranjal_XjoE9068VS the second link I sent earlier is going into detail about the driver.

Ant_nioRocha

my way to fix was going to device manager and see in what kind of device was my phone being shown , and it was as acer device i dont own any acer products , so what i did was uninstalling that driver and look for android adb drivers , found one ,then clicke in action - Legacy drivers- from there a windows appeared -installed the driver , connected the phone again and now works again.

RithwikG

Ant_nioRocha Hi, I tried this and it’s still not working… 🙁

Nick Grabowsk!

Ant_nioRocha I also had an “acer” device, but I don’t have such a product. I removed it and connected the phone again, Windows recognized the device, installed the necessary drivers and the file transfer works. that was a good tip, thanks 🙂

Nishant17

I also faced this issue when i bought the phone 2 .

I wanted to recover my data of previous phone from laptop but laptop makes sound on connecting to phone but nothing show in my laptop files folder after tapping of file transfer too it only changed nothing happened.

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