CMF Watch Pro GPS Issues

MarkG13 · 2023-12-28T19:56:08+00:00

I got my Watch Pro today and tested it for accuracy against my Huawei Watch Fit. I did a 2km outdoor walk setting the GPS on both devices. I was happy to see...

Obliviouswaffle

I wonder if there’s a difference between android and iOS, I have android 14

MarkG13

R_gisFroemming Hi, thanks for your reply, wow that’s the biggest difference in tracking errors so far. I just hope that someone within CMF is listening and trying to resolve it . It still seems odd that they don’t ask to see a faulty watch to see if they can sort it out.

tomdixon1984

Facing the same problem, I live in the UK, but the watch tracks me from somewhere in South Africa. GPS tracking from the app is fine, it’s just the watch where I am seeing problems. Currently running the latest software on the watch of V11.0.0.50.

MarkG13

tomdixon1984 Thank you for your reply, you’re the first one in the UK to be tracked outside Kazakhstan to date. Yes my app tracking is where I am, it’s just the watch GPS that is faulty. I just hope someone is interested enough to do something. CMF have stopped responding on Instagram. I guess like many companies they can’t hear things that are not going to plan.

lexlexus

https://www.gadgets360.com/wearables/news/nothing-cmf-watch-app-security-vulnerability-fixed-report-4634794

That is another talk about the CMF

Callum

Having the exact same issue. However once every so often it does end up getting GPS connectivity - even if the workout is logged in the completely wrong country as has been said by so many users!

AlexandreAlbuquerque

After finishing a training session, both via the app and on the watch, the route does not appear on a map.

AlexandreAlbuquerque

RemiQuispel Have you done the last update? I was trying it out today and the GPS works, but it really takes a while (1 to 2 minutes), but it ends up staying put.

Callum

I have indeed, however it either takes a while for it to get GPS or it just never gets it!

MarkG13

Basically on Monday I made a nuisance of myself to Nothing Support about this issue. I was told to contact the seller again as they would be able to help. I checked. Their “help” was to return the item. After a few emails saying this was unacceptable and so on. Eventually they said to “try to help more” they were passing this onto the tech people. Also, today CMF on Instagram suddenly replied as well (coincidence?) saying sorry for not getting back sooner, but that the tech people were looking into it. Hopefully this will get sorted before too long.

JangkulLee

Mine is like GPS on app is working but when I started outdoor runnuning on the watch, the tracking showed somewhere in the North pole.

MarkG13

JangkulLee You are not alone with this issue. I know of several others including myself. I’ve been onto CMF and Nothing about it and it’s been passed onto the tech people to sort it out.

AlexandreAlbuquerque

After several email exchanges with support, the solution given is: Contact the reseller for more information.

What support is this? What support is this? If I have to contact Amazon, it will be to return it and buy another brand… Which I don’t want because I really like this one.

MarkG13

AlexandreAlbuquerque That is exactly the “support” I was given. So I thought let’s check it out then and see if Amazon can solve the problems with an item they have nothing to do with other than selling it. What a shocker, the advice from the seller is “ send it back for a refund or exchange” 🤦

AlexandreAlbuquerque

Zarathustra Exactly, I’m also in Lisbon. I didn’t see you in Kasaquistao 😂

AlexandreAlbuquerque

I have Android 14, but I tried it on IOS 17 and the problem is the same. So, software without a doubt!

chaitanyabiswas4

AlexandreAlbuquerque if it’s a long workout without phone, I also had this issue.

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