Ordered the ear (1)? Share your experience

Cheetosdust · 2021-07-28T14:21:15+00:00

You have followed the teases and the news, you saw the event where the design of the ear (1) was finally revealed. And now the day has finally arrived: you...

Surya_8055

There’s one more thing to mention. I have ordered the product from NOTHING INDIA website. But the transaction happened to be international. 3% charges and for some above 4 has been charged. In the statement it says NOTHING hongkong. If anyone faced the same issue please mention. This needs to be noted by the company. Although it is okay for me. Not all will be same.

WilliamZimmer

vikas

Sorry, but that’s not true. Here is what they wrote on the email they sent us before the day before the launch. “As a valued investor, we would like to offer you the opportunity to get your hands on ear (1) before sales open to the general public on 17 August.”

It’s clear. We need to receive them before august 17.

vikas

WilliamZimmer

Yes, what I meant to say was maybe internally they planned on giving us priority sales and that we were misled. Also they called it early access and not priority sales. So they’re supposed to deliver.
This is even past the already huge time-frame, “ships within 2 weeks” they mentioned on the order. 2 weeks was a long time and we were hoping that it wouldn’t take that long. Now its more than 2 weeks.

gaultier

Hi there!

What are the latest infos we were provided concerning shipment ? Got mine on July 27th and haven’t heard from them ever since.

Cheers

Cheetosdust

RUTHVIK Many thanks for sharing the official email with the thread, even if they are not great news.

gaultier According to what was shown before, the shipment is expected “by” August 15 in India.

I would love to know if Investors outside India will get a similar period or if the shipping window will be different as I don’t think that was mentioned yet.

And for those who didn’t have the opportunity to order the ear (1) before, this afternoon there’s going to be another Limited Drop.

This time it’ll be here and it starts at 17:00 CEST (16:00 BST). Hopefully, it’s going to be smoother than the previous ones, but I am expecting yet another “sold out” sign in a few minutes (seconds?).

The more steps we live during these weeks, the more curious I am about the Open Sales on August 17.

gaultier

Thanks for your response. It seems you are actively involved in the Community 🙂 Any reason for that ?

As for me I’m from France, i’ll let you guys know if anything comes up.

Cheers!

Cheetosdust

I had the opportunity to follow the Limited Drop on KITH a few minutes ago. I was able to see the option to add the ear (1) to my cart (albeit at 110€ instead of the 99,99€), as you can see on the screenshot that I took precisely at 16:00. Not even one minute later, they were sold out.

gaultier That would be quite useful and appreciated, since I imagine that when there’s any movement for a customer in France, it should be identical to the rest of Europe.

About your question, hah, the Community is lucky there are some active members, I am just one of them. Every day when I visit, there’s always some sort of help or interesting post doing the rounds, I just do a tiny part with whatever I can. 🤓

arpan2308

Waiting for shipment update of Ear(1)

harsh

arpan2308

Hey, did you get charged any extra forex charges?

arpan2308

Not showing anything till now in my credit card unbilled statement…someone mentioned in this thread that he was charged 3%

arpan2308

Given that 2 weeks (since order) are expiring today, did anyone receive any incremental update on shipment / delivery?

RUTHVIK

arpan2308

as mentioned earlier , it is confirmed by Nothing that they will ship it on August 15th .

Cheetosdust

arpan2308 RUTHVIK Sorry if it was mentioned before, but do you know what method is going to be used for the actual shipping?

I am asking this because on the FAQ it’s written that “Standard delivery times are usually 3-5 days”, so I do hope that at least you (members who are already waiting) and us (members who are waiting for the open sales) can get them in less than a week.

arpan2308

Cheetosdust

I think that 3-5days in FAQs is more of a generic answer. May be applicable on open sales.

For investor early access, the order confirmation page clearly says “standard shipping within 2weeks” with no option to change it. Given that the investors are all across the world (ex-US), Nothing must be arranging imports of Ear(1) to multiple countries. Cant even imagine how tedious that task is. India anyways is infamous for customs etc. As an investor, atleast I am totally fine with any delivery date, as long as the actual open sale customer don’t face such delays. In my opinion, Nothing should focus on making open sale customer experience like nothing as before (in a positive way i meant 😛 )

Dylan_B

arpan2308 As an investor, atleast I am totally fine with any delivery date, as long as the actual open sale customer don’t face such delays. In my opinion, Nothing should focus on making open sale customer experience like nothing as before (in a positive way i meant 😛 )

This was my concern, as a fellow Investor, I am concerned about our experience potentially being reflective of that which general consumers will have. I feel that further conversation of this investor discussion should occur over on the Investor page.

August 15th as a shipping date as mentioned above is frustrating due to it being outside of the stated 2 weeks shipping. Had shipping been an additional charge I would be fighting this point more but given that it was free, I am more forgiving.

I would have appreciated more transparency in the experience so far (I.e. clarified shipping dates, status updates, etc.) However, I am only hopeful that our experience will not be that of the open sales.

HeroeSpiN

3-5 days is the shipping time not the preparation time.

“Shipped within 2 weeks” is the preparation time for us imo but we would still have 3-5 days shipping.

And yes I do agree that I hope the preparation time will be much shorter then

arpan2308

Dylan_B

I think it is just some initial oiling of the system. Open sale customers will mostly get a better experience🤞

Your transparency reference 😂😂

Kastello

So I got today the response from the support they will ship the order this week at the latest. (I’m in the EU)

ThatJohnS

I was honestly expecting more communication, because not having any clear ship date and having to contact support to figure out when the order will be shipped is not a great look tbh.

Not the end of the world or anything, but more transparency would be nice for sure.

russbuss

According to this post on the Nothing subreddit, someone who ordered via the HBX limited drop on 5 August has received it. And still no update on shipping for investors who ordered on 27 July 🤔

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