Nothing Ear - White noise in right earbud

DmitriLabetsky · 2024-05-27T12:42:28+00:00

On the second day of use my right earbud has a constant white noise sound which is really loud. It dissapers for some time in adaptive anc setting and if anc...

hurricanexd

ErikFerreira smae did you find the solution😭

Outrageousenergy

I have the same issue with the nothing ear 2024 it is happening more often and the white noise is full volume in the left earbud really dangerous for the hearing… does nothing (the company) actually monitor this forum? Doesn’t look like anyone got a response from them or a solution guess I will just have to return them? Only had them a week

Daniel

Outrageousenergy Hey, to ensure that your feedback goes directly to the relevant team at Nothing please log it via the Nothing X application:

Open the burger menu on the top left of the app
Head to Support at the bottom and select the relevant product
If the troubleshooting steps do not help you, scroll right to the bottom to find a feedback link

Outrageousenergy

Daniel thank you, feels like a convoluted way bit appreciate the advice… isn’t it really odd that no one from nothing has responded .. I’ve already done the troubleshooting but it’s not really good if it’s been happening across buds for years .. might wait a couple of days for a response and do a return through the retailer

hurricanexd nightmare … I don’t mind troubleshooting etc but putting the left one in the ear to try and see if it’s not going to hurt your ears feels self torturous!

Bestello

I have the same issue with my brand new cmf buds pro 2 . When anc is off and no audio is playing it has a slight white noice.

the service centre denied me a replacement for it even tho it was under the 7 day replacement clause.

hurricanexd

I just bought it from Amazon yesterday should return although the sound is not there when battery is above 80%85

hurricanexd

Outrageousenergy contacted the team will see if they respon😭

Outrageousenergy

No response at all from Nothing through the support channels or on the forum.. why do they not interact with customers even a holding email over a week would do 🤷‍♂️ guess I’m going to have to return them and go back on the horribly long journey of choosing different earbuds..

leonardo_dalessio2006

Outrageousenergy this is like the 4rd different pair of earbuds that I bought this year, i thought i found the perfect compromise but suddenly i started hearing this weird noise, as if they didnt tuned properly the battery ampere with the driver resistance of the bud. Its been almost 2 years since the first comment reported this and nothing did nothing about it. This is bad

LuaiWaleedAbdelkarim

It is happening to me too, as it seems there is no solution to this, should I just return it? is a software problem or a hardware one?

Outrageousenergy

Is there actually anyone in nothing that can look at this on this forum and answer the question.. feels like you are getting a lot of returns if it’s a simple fix.. I’m going to return mine on Friday if we don’t receive a response. I have logged this using my account in the nothing X app support area twice.. both ignored

Derren

Outrageousenergy

Hey 👋

Sorry to hear about your experience, along with others. The purpose of the community platforms is for dicussion between community members, meaning you may not recieve a response from a team member, and is not your route to support. I see that you have logged feedback, and you should also see this form if you havent already, these are the best ways to get in touch with the team.

Outrageousenergy

Ok and knowing that you can see this when do you think a response to support is likely? Presumably I don’t have to fill in that form if I have already submitted the issue twice in the app?

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