Phone 2a - Display blunder black not black

Deep · 2024-08-14T15:30:09+00:00

This phone is performance marketing product” unable to deliver what they promise. I have nothing phone 2a blue colour for India. Appreciate that you’ll put...

ArpitSingh_EBL5zUgEXF

NXTGENCAT same here. Guess its a common problem. A big upset

Deep

ArpitSingh_EBL5zUgEXF no since it’s under warranty so no cost but issue still persisted and they are covering this by saying it’s a natural phenomenon of OLED display. They think the customer is fool he won’t understand such things. By any chance can we bring this problem in notice of Carl pie else consumer forum will be the last option to exercise

SadheeshAnbazhagan

Deep Hey man, I’m experiencing the same issue with my NP2A. At first, I thought I was the only one. I first noticed that the blacks aren’t true black and appear very pixelated. It gets worse in low brightness. I’ve used a Realme phone with an LED display, and that was far better than this. Additionally, I see a line running down the center of the display. It feels like the team isn’t taking this problem seriously or providing a solution for us.

Deep

SadheeshAnbazhagan if it’s under warranty try changing your display once and keep the screenshot also record your calls if you have any conversation with nothing support staff

SanthoshYellisetti

Hey guys, Is it solved in NOS 3.0 beta version in 2a?

RohitTiwary

SanthoshYellisetti nah same problem

ArpitSingh_EBL5zUgEXF

RohitTiwary Only a screen replacement can fix it ig. (Provided the display panel doesn’t have the same problem). I’m gonna take it to a service centre soon. Will update you guys.

RohitTiwary

ArpitSingh_EBL5zUgEXF yah good luck with that’

SiranjitBora

I got the same issue ..but can I trust with the screen replacement done at the service centres

ArpitSingh_EBL5zUgEXF

SiranjitBora I raised this issue at their discord server. they told me that its a hardware issue which should be fixed at the service centre for free. according to them, not all units have this defect.
I am currently procrastinating going to the service centre (I doubt if anything will change) but I will surely tell you if the replacement makes a change.

SiranjitBora

Can’t even trust because they are the 3rd parties but How did you raise the complaint directly going to the service centre or nothing customer care

ArpitSingh_EBL5zUgEXF

SiranjitBora customer care as well as I raised the issue on their discord server.
You can also (indirectly) complain through the feedback feature. they will mail you and you can talk to them there and see what they have to offer
by the way, have you considered their official or authorised service centres?

SiranjitBora

ArpitSingh_EBL5zUgEXF

Brother have you tried doing factory reset the customer care told me to do..should I?

Heera

Deep wow.. these lines touched deeply…

They are just a software co. Not a mobile one..

But to be Frank yes, all the users are experiencing the same problem the display Nothing used is a cheap quality one. Just compare the AMOLED display having same price segment in different brands they are far better than nothing. A user coming from samsung, OnePlus Nord, Motorola and Vivo never accept it.

mohammedsaad96782

I’m facing green line issue with display and low brightness blinking

ArpitSingh_EBL5zUgEXF

SiranjitBora I’ve done that twice for two different problems. it didn’t change anything at all. their suggestion is as effective as the school nurse suggesting an icepack for cancer.
its like they just copy paste same suggestion over and over without investigation of the user’s issue.

SiranjitBora

Do I have any chance of getting my phone exchange it’s just been 1 month of buying and facing such issues

ArpitSingh_EBL5zUgEXF

Same here. I bought in 2 months ago but I doubt whether they’ll exchange. Best they might do is fix the unit. But a replacement is not impossible. Try calling the customer care and join Nothing Discord to get your voice heard better.

« Previous Page