No Internet access during calls

KPraveenKrishnakumar

"Hey fellow Nothing Phone 2 users!

I’ve encountered a bug that’s driving me crazy! When I’m on a call, my internet connection ( mobile data) stops working simultaneously. This is super inconvenient, especially when I need to access information or send messages during a call.

Has anyone else experienced this issue? Any suggestions on how to fix it or is it a known bug that’s being worked on?

Let’s help each other out and get this sorted!

Device: Nothing Phone 2

Software version: [Nothing Os 2.6 software version]Nothing OS #nothing phone 2Nothing Phone Series

Ujjawal_02

KPraveenKrishnakumar

Are you using 4g/5g sim or a 3g sim??

Joe King

KPraveenKrishnakumar This may be due to you service provider. I had noticed this last week plus slow downloads. Now everything’s back to normal I put it down to an issue with my network at the time as I’ve done nothing different.

Vasanth_Murugadass_10

KPraveenKrishnakumar I’m also facing this issue after update of 2.6, Did u find any solution?
This is really bad, my Volte is not working after update. I’m not able to share internet to my laptop when I’m in call. Why they have given update and put bugs in our phones 🥲

hrry

This is somewhat normal and not a ‘Nothing’ problem per se. If you network supports it, I’d suggest activating VoLTE. While in a call, the phone switches to the call only bandwidth which is either 2g or 3g, and typically this also cuts off data connection for reducing call drops and such issues.

So, the key here is - enable VoLTE!

hrry

Vasanth_Murugadass_10 if you think a software issue is causing this and a reboot/reset of your network settings is not solving the issue I’d contact Nothing support and your network too, to verify there’s not any network issues

https://nothing.tech/pages/contact-support

Vasanth_Murugadass_10

I reset the network settings and it worked, VoLte is now working. Thanks for help.