PranavDeora Uhmmmm. Then it’s not possible that you got the product in your hands. Coz in the ‘open box delivery’ the product can only be handed over to the customer only after you’re satisfied and you must share a OTP which would be sent on spot by the delivery agent. The situation which you have shared so becomes impossible coz if the delivery agent has ignored the OTP, then the order would show as ‘Out for delivery’ and not ‘Delivered’. Please explain your problem clearly, whether it’s your concern on having that product or any problem with the delivery agent side.